The support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp

The most important music store for DJ's! AAAA++++ Beatport is without doubt the most important place for DJ's to discover and get the hottest and latest tracks, the curated playlists and charts are a great guide the quality of the audio is excellent, yes the search speed could be quicker but I get that the site is huge and has a tremendous amount of music which is actually very well organised. I have just subscribed to their streaming service too that works well with Traktor - thanks guys! AAAA++++

I would have rated by 1-star I am tempted to give 1-star, because of totally unmonitored website for years. bunch of functionalities have been broken, I have reported all support persons multiple times for about 10+ bugs, and they never ever fixed even simple things. Re-authorization issue for years unfixed. totally ignorant service to users needs

Even though I cancelled my free trial Even though I cancelled my free trial, they still changed me!!! I am demanding a refund of £29.99. on top of that they also have music selections for the price! DONT BUY!!!

Poor Value, Sluggish to a Standstill The site has always been sluggish, but since recent updates, this has worsened tenfold. Links are broken, or inactive and there seems to be loads of coding issues. 106 errors, 28 warnings on one page alone. It takes several minutes for a single page to load, and tracks don't play when clicked. I can't even access my shopping cart to make a purchase. It is almost completely unusable. I consider the site, broken and in need of urgent repair. As a subscriber, I am considering putting my money elsewhere. I am not getting anywhere near value for money.