Alexander
GBDuplicated Hype releases They need to change their system that is running the hype services. Every week they are constantly duplicating same releases for sometimes more than 3 weeks. Hype seem like a scam for low budget labels that are just trying to get some recognition. Please fix this issue!
aboywithabag
GBOverall a great product. 2 improvements will take it to a 5 star As a DJ: Website design and song catalog is amazing. It's easy to find, sample, purchase and download tracks. As a label/artist manager: It's super easy to request and update to the profile picture, bio and also enroll in Beatport Hype. What would take my review to a 5 star: - I wish the site loaded quickly after hitting the search button. - I also wish the site used cookies/cache to remember my login credentials on my personal laptop.
Vee
ZAThe support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp
DJad Focstakuorta
ROHorrible, just atrociously bad! I've tried every concievable DJ streamin service outhere and this was BY FAR, one of THE WORSE experiences i've ever had with a site/company/on-line provider etc. This site is a genuine nightmare. Painfully slow, full of buggs, freezes all the time, GUI is terrible, clunky and full of useless banners, menus are really cumbersome. For a company that's supposed to be at the forefront of DJ's streaming platform, and for the money they charge, their total lack of consideration and interest towards their user's exeperience is quite literally disgusting at the very least. They sleep on their monopoly in the business and just ripp off people, and seem to get away with it. F you, i'm sticking to Apple Music!
Franchize
GBThey Keep Everything!! This website, is in cahoots, with a distribution label, by the name of Octiive/IIP-DDS. The label is a scam, and BeatPort, feels as if, they can keep every dollar, of an artist's revenue, after providing much proof, of a fraudulent music label. I've contacted them using legal(at)beatport.com email address, and no reply. I reported them to the BBB, and now their tryna play nice, but still no resolution.