
Charlie Cs
GBEven though I cancelled my free trial Even though I cancelled my free trial, they still changed me!!! I am demanding a refund of £29.99. on top of that they also have music selections for the price! DONT BUY!!!

Vee
ZAThe support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp

G T Dj George Disco
GBOutrageous prices of music downloads and monthly streaming subscription plans unlike other download music stores online, Beatport goes out of its way to displease its customers by charging outrageous prices of music downloads and monthly streaming subscription plans. Furthermore, I have yet to find an online store that didn't allow you to re-download your purchases indefinitely. Beatport only allows you to download your purchase once or twice. After that you either need to buy that same track again or subscribe to some streaming service that you didn't need and that is at the top tier and outrageously priced. I honestly wonder how in the world this outfit has not gone out of business.

Alexander
GBDuplicated Hype releases They need to change their system that is running the hype services. Every week they are constantly duplicating same releases for sometimes more than 3 weeks. Hype seem like a scam for low budget labels that are just trying to get some recognition. Please fix this issue!

Wayne Cole Audio Coaster
GBPoor Value, Sluggish to a Standstill The site has always been sluggish, but since recent updates, this has worsened tenfold. Links are broken, or inactive and there seems to be loads of coding issues. 106 errors, 28 warnings on one page alone. It takes several minutes for a single page to load, and tracks don't play when clicked. I can't even access my shopping cart to make a purchase. It is almost completely unusable. I consider the site, broken and in need of urgent repair. As a subscriber, I am considering putting my money elsewhere. I am not getting anywhere near value for money.