Never Buy Anything From Beatport I had purchased Traktor Remix Sets & STEM files from Beatport.com. Due to a personal emergency, I didn't get a chance to download my purchase immediately. Beatport.com without giving me any prior intimation removed all of my purchases from my account & forfeited my rights to download files that I had already purchased from them. I have been running pillar to post in these trying times just to set things right & have run out of options at my end. I will never buy anything from Beatport again.

The support agents put zero vigor into… The support agents put zero vigor into their work The agent did NOT read my email and assist accordingly The agent (Mariana) did NOT solve my problem The agent has NOT responded to my last email to understand the problem and act accordingly I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS WHY SHOULD I KEEP SUPPORTING YOU? **Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much? This is a glorified music platform, rather support Juno or Bandcamp

I offered to sell the soundbank I… I offered to sell the soundbank I create too beatport. After watching the long and explicit demo video I made they were very interested until I politely refused to send the soundbank for a vague "reviewing" reason. Then no answer. I thought better safe than sorry, they could just robb me ver easily. Now that I see all the bad reviews on trustpilot I'm happy I made that decision

Complete joke of a site Complete joke of a site, you can't re download tracks that have been previously bought and paid for, also had several instances of buying tracks and it being completely the wrong tune. Customer service is as much use as an ash tray on a motorbike. In short, yet another money grabbing organisation, who don't give a monkeys about the customer or music . AVOID LIKE THE PLAGUE !!!! GET OUT OF OUR INDUSTRY

Hype is just a waste of money It's about one year since I subscribed to the Hype plan and I NEVER SEEN a single act from Beatport to promote my music: no banner, no charts, no staff picks, nothing. My music is not so bad and if promoted gives me good results, so... what are we paying for??