Moon Cakes - Etsy Store

3580 Polaris Ave, 89103, Las Vegas, United States
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1.10
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

10.00%

1

90.00%
About Moon Cakes - Etsy Store

Moon cakes is an etsy store

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Pamela
GB

I have been waiting for my order from… I have been waiting for my order from Anxiety Plushies a gift for my granddaughter aged 12 since 30th November!! I tried contacting the company by emailing numerous of times they have not replied. I have written to Facebook where they advertise.

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Matt
GB

Misleading, Poor Communication. I was in the same boat as the other one-star reviewers. After much digging around it turns out it might not be as big of a scam as it seems (just very misleading). They work on preorders. It advertises that shipping will only take 2-3 business days, but the preorder could take up to 4 MONTHS. Deep in the product description and FAQs describes this situation. Like many others said the company is also terrible at communication. I've sent 4 emails now and have not received a single response. If they had just explained to me the preorder situation I would have still been annoyed and felt misled, but at least I would not have thought I was scammed. It could still be a scam, but only time will tell if I ever receive the plush I order (maybe in May or April?).

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Hailey Roebuck
GB

I did receive an email update that they… I did receive an email update that they were shipping out on the 11th & 12 of December; it should arrive in the next few days but we've also had a postal strike so I will give it until the new year before putting in a fraud claim Edit: tried logging into my account on their website to no avail. Total scam

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Michelle
GB

Ordered on 1/22/23 and was waiting… Ordered on 1/22/23 and was waiting until May for shipment. I was curious about the link in the confirmation email today and clicked to find the website gone! I googled them and came across a Reddit post saying Anxiety Plushies was a scam, so I reported the problem to Chase as item never received. My bank will refund me. This "business" had me fooled by their model of you buy and wait for product at a later time when you can't do a chargeback anymore. I should've read reviews before buying.

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Melanie Cossins
GB

Think I've been scammed! Ordered on 31st October and didn't realise they didn't send out straight away until email came through. Anyway I did think plenty of time before Christmas even if they send out at beginning of December. Dec I received an email saying they will all be shipped out by 13th of Dec- well I still haven't got my order and there is no tracking number or details to say it has been shipped. I have tried to contact them several times by several different means and not had one single reply. Disappointed that my daughter's Christmas present hasn't arrived (probably never will). I WOULD NOT BUY from here every again. Seems like a SCAM although the website seemed to check out.

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