Moon Cakes - Etsy Store

3580 Polaris Ave, 89103, Las Vegas, United States
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1.10
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

10.00%

1

90.00%
About Moon Cakes - Etsy Store

Moon cakes is an etsy store

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Matt
US

Misleading, Poor Communication. I was in the same boat as the other one-star reviewers. After much digging around it turns out it might not be as big of a scam as it seems (just very misleading). They work on preorders. It advertises that shipping will only take 2-3 business days, but the preorder could take up to 4 MONTHS. Deep in the product description and FAQs describes this situation. Like many others said the company is also terrible at communication. I've sent 4 emails now and have not received a single response. If they had just explained to me the preorder situation I would have still been annoyed and felt misled, but at least I would not have thought I was scammed. It could still be a scam, but only time will tell if I ever receive the plush I order (maybe in May or April?).

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Jon S.
US

Scam a wham! They are still scum. No response to my direct emails or through Amazon. No product. Apparently my email to their DNS registrar didn’t do anything either. Amazon Payments says I must wait 3 weeks before can file a claim for refund. Amazon shows email officialanxietyplushies at gmail.com but I get no response there either.

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It is itsprivate
US

Never received my order been over a… Never received my order been over a month. Reached out over email , Facebook, and Instagram and no response. Filed claim with my credit card company and will file with attorney General in Nevada. I suggest everyone else do the same

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puppy
IE

unsure if they're really a scam... I ordered from this company on the 13 of November and was promised an email confirming shipping for the 28th, i never received said email and emailed them a week later, no response, i did receive an email from them stating shipping would be late and my product would be shipped by the 11th or 12th of december as they didnt expect as many people to order from there, i will notify again by the end of december as im sure this site is a scam but also could be extremely busy

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Brandon H
US

Ordered Never Sent I placed a order on 11/1/2022 and contacted the company after a week. the company had stated my package would be sent out on or around 11/26/2022 here I am at 12/1/2022 waiting for any form of reply from the 17 messages I have sent. the site seemed very authentic but as of current I do not believe I will be receiving my product.

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