Hugotech

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4.80
Based on 10 Reviews

5

80.00%

4

20.00%

3

0.00%

2

0.00%

1

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About Hugotech

At Hugo, people are our greatest assets, and better outcomes are our supreme focus. This is why we build and manage high-performance remote client support teams in black communities that deliver a more nuanced approach and less bias to customer support, marketplace operations, and content moderation. We see every interaction as an opportunity to deliver excellence and are uncompromising in our commitment to do good work. That’s what we’re known for and what we’ve spent 10,000 hours perfecting. Our HQ is in Chicago, IL, with an active workforce of 1200+ strategically distributed across English, French and Portuguese Africa. Wherever you need coverage, we have the right team to help you win.

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Eddy Merckx
BE

We found a thought-partner in Hugo We found a thought-partner in Hugo: The team doesn't just annotate, they're also thinking about how to make the tool more effective, more efficient. I know they are as invested in our success as our in-house is.

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Charlotte Robinson
US

Streamlined Workflow & Passionate Team Streamlined workflow and good communication tools contribute to an effective process. The team's strong work ethic and passion for the job further enhance productivity and overall success.

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Sophia Taylor
US

Seamless Vendor Onboarding with Dedicated Support It's always nerve-racking onboarding a new vendor but this was very easy. We trained the lead and they took on all the work to train the agents and created simulations for us to ensure we were comfortable with their output before going live. Our Hugo team is great.. they care about our brand as much as we do.

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Henry Wilson
CA

Data QA Lead Hugo's ability to scale teams is pretty impressive. We had a project suddenly gain traction and they were able to get us the annotators we needed trained and ready in days.

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Max Turner
US

Excellent designers Seamless experience: The onboarding process was surprisingly simple and straightforward, we had to do very little after the first week.

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