Disgusting company Disgusting company. Ordered bifolds in October - saw a number of good reviews. Was informed by Ross that the doors could be fitted in 3-4 weeks, delayed survey appointment by 2 weeks, then when asking about installation was told 3-4 weeks from 1st November, I advised that I need Fitting before Christmas this was guaranteed. Date changed to 16/12/2019 to then be cancelled by email late on 13/12/2019 due to “high winds” met office confirms there was no high winds or weather issues sunny all day, No replies to emails or calls. Disgusting. All I can say Is that I agree the positive reviews must be fake. DO NOT ORDER FROM THIS COMPANY!

Well the saga continues!! Well the saga continues!!! Despite having an engineer visiting us on the 17/06/19 and fixing part of our problem.. he noticed more issues with the bi-folding doors and gave us a service report which we expected to be addressed as soon as possible despite several emails with the customer service, nothing has happened! I never dealt with such a poor customer after care.. it looks like as soon they get your payment, they forget about their due diligence! Avoid at all costs!

Had bi fold doors fitted in September,malfunction after a week Had bi fold doors fitted in September. After 1 week the doors malfunctioned.Now I cannot open the doors.Reported the issue and still await any repair from Alpine Aluminium.Apparently has a 15 year Gaurantee, not worth the paper it is written on. Communication was poor throughout the actual purchase.Would not recommend & wish I had used another firm.Do not buy from this company.

They have gone bust !! Visited Alpine Aluminium today and guess what, they have ceased trading and Rushtons have been appointed as administrators. If you have deposits or full payment with Alpine I suggest you visit them and see Simon from Rushtons. Good luck everybody I hope the lying snakes at Alpine ( Names removed by trustpilot) get what they deserve, there will be lots of out of pocket customers when the dust settles. Good luck everyone, we have all been taken for mugs ! Looks like these lying snakes have set up again after ripping everybody off, get on companies house website and get the directors name. Don't let them get away with it !

So far very good! Great team in the office. Connor pulled out all the stops to get my order through including removing a large amount of brickwork that my job requires. Attention to detail and knowledge that surveyor demonstrated gave me further confidence. Installation due in the coming weeks. From what I have seen I would certainly use Alpine Aluminium again.