JackJ.Hawbaker
GBEvery band Director, best friend Your catalog is comprehensive, and it is a great help to be able to listen to recordings of each piece. The entire ordering and check out procedure was seamless. I’ve used JW Pepper for 50 years and have always been satisfied with their service.
Karen
GBPrompt in preparation and shipping The people were very prompt in getting the order ready and to ship to me. The music came very quickly. I didn’t see a place to put our tax exempt number as we are a nonprofit organization.
Karl Perry
GBReasonable, but wish the printing was better quality The site did not say how many parts are provided with the piece I needed so I needed to call. On ordering, rather than being printed on more-standard, thicker 9x12 paper they were simply prints in letter paper. The parts did come very fast, so kudos for their shipping.
CharlesOwings
GBCustomer Service Customer Service appeared to WANT to be helpful and did everything he could to b helpful
KarenVarnson
GBAny time I call I receive excellent… Any time I call I receive excellent service. The person on the phone goes above and beyond to help make sure I get what I'm searching for! J.W. Pepper is ALWAYS our first choice when ordering music. FUMC Pensacola is TOTALLY satisfied!