I had been looking at the B&G Little… I had been looking at the B&G Little Sister for quite a while, but couldn't find anyplace I could try one, or preview before buying. North American Guitar came thru with a relatively large selection, and Jordan Santiago went the extra mile to send additional photos of my favorites to choose from. When prompted, Jordan gave me his opinion of the guitars I had him photo, and I bought the one he recommended. I love it. Shipped promptly, and packed well, the guitar arrived in tune and ready to play. No surprises, just great service.

Well... Well.... I ordered a capo pouch for my McKinney Elliott capo. The pouch is the old style no longer sold through McKinney Elliott. It took considerably longer than expected to arrive. The supplier maybe IDK. The correct item did eventually arrive with an apology for the extended time delivery. As I am still waiting on a back ordered capo it is no harm no foul. Thanks people , R/

Superb customer service Superb customer service. Kim was so helpful in trying to describe the guitars tone and characteristics. She seemed very honest in her opinion of the guitar. Very fast on responding to questions and concerns I had. I am definitely going to purchase from TNAG if I need a another guitar in the future. (of course I will) And I'll be sending some to the to sell for me. Can't recommend them highly enough.

I bought a B&G Little Sister Crossroads… I bought a B&G Little Sister Crossroads guitar in the Black Friday VIP Sale. The guitar is beautiful and arrived promptly. The only disconcerting thing I found was during the buying transaction. I bought from the UK website where all the pricing was in pounds Sterling and the Vat was included but when I paid by PayPal it was displayed in dollars so I was charged a currency conversion fee although the guitar was in the UK and shipped in the UK. If this is normal then possibly a warning should be shown. I went ahead with the transaction but felt a little bit put out. This was the only negative. Hence 4 Stars. If I buy from a UK branch I don’t expect to be charged extra for a currency conversion.

The staff is awesome I'm actually fond of music and I've been dived into it since my choldhood. This culture was raised in me by my father and I'm grateful for it. I like music as well as I like to collect music on various storages, like CDs, records and other stuff. I started to collect music long time ago and I can't stop to do it. Nowadays I'm fond of collecting soul music records and I applied to this shop in order to buy some CDs. They helped me to determine rare records and also told everything in details about shipping. Records are fragile, so I bothered a lot about shipping, but, everything was excellent.