Jewel Pip
GBQuality products until you have a return Quality products until you have an issue. Customer service is there, but they won’t let you send back a defective item even it’s been 32 days, 30 is the max, but the item is defective! Arghhhh. I have spent lots of money here, they don’t care, they don’t want to refund me $50, are you sure it’s worth losing a long time solid customer, guess not. Very disturbing, sad and disappointing
Rose K
GBGreat Company Pedal foot on my Bernette b38 sewing machine was malfunctioning. I was able to find an exact replacement easily and quickly. This company has the right search tools and ordering was quick and easy. Delivery was timely and product worked as expected. I highly recommend this company.
Shelley Bazinet
GBI ordered a sewing extension on… I ordered a sewing extension on 9/12/2023. I didn't get a confirmation email on the purchase. I look every day at the status of my order and it is always "Awaiting Fulfillment". I had the same experience with a former order. They offer little confirmation or shipping status. I never know when it will arrive or the shipping status.
Jeffery W
GBGreat service Great price, well packaged, fast shipping.
Sandy
GBAurora Borealis There was a lot of material to choose from, the prices were comparable, and the order was received quickly.