I adore this shop! I recently ordered two skirts/dresses from Darn Good Yarn. They arrived promptly and are beautiful! They are lightweight so perfect for summer and the color schemes are gorgeous. So happy to have purchased from this sustainable small business!!

5 stars!!! 5 stars!!! Claudia and Nicole were both very helpful in getting my problem resolved! They were quick to respond and let me know my email had been received. They were right on top of it, and let me know how it was being handled. Thank you so much!

Extremely understanding and helpful… Extremely understanding and helpful representative—even beyond my previously excellent customer service experiences! Thank you, Claudia!

I love this company! I love this company! I am a fan of the clothing and home decor. If I ever have any ordering problems, they are fast an kind with their response and help. I get compliments every time I wear my skirts!

Yarn of the Month disappointment and poor customer service response I was given a yarn of the month subscription as a (very thoughtful) gift. The company pitches this as a chance to receive a different yarn every month along with a free gift. I'm now in the fifth month and have received the same yarn every month in a (slightly) different colour way each time. The 'gifts' barely make it to Christmas cracker quality. This month was a plastic ring in the shape of a peacock? Phoenix? Nothing to do with crafts and your average 10 year old would find it challenging to raise enthusiasm for it. But what is worse is when I raised the question of the identical (slight colour variation aside) yarns being sent every month I got such a defensive email from the company. They didn't address the fact that the yarns were the same, ignored the free gift criticism and suggested that if I were to warn friends off this purchase I should refer them instead to their company! Yeah right, because I'm that stupid! Anyway, until they get better at what they claim to be doing, I'd steer clear. Meanwhile my kind friend has cancelled my subscription at my request.