Photos looked nothing like fabric Two sample fabrics ordered looked nothing like the photos on the site. The fabrics were visually represented as velvety matte but were, in person, shiny and cheap looking. Customer service refused a refund and said that everyone should know polyester is shiny!! I've successfully ordered before from FG but in the future will likely find another discount designer fanric purveyor. If you use FG, do notorder without first getting samples --and be prepared to lose that investment!

I ordered 2 yards of fabric and my card… I ordered 2 yards of fabric and my card was immediately charged. But two months later I still have no fabric! Numerous phone calls and emails have not been responded to. I did talk to someone once who said it was on backorder. That was a month ago. Now I'm getting no answers at all. Buyer beware!!!!

Just the number of yards I needed at a lower price I had been to several local fabric stores to try to order 3 yards of Kaufmann fabric but they had large order minimums. I was able to order 3 yards at FabricGuru for a lower price and fabric arrived as expected. Great experience!

My Go-To Source Excellent quality, unmatched selection, and quick service! FabricGuru Is my go-to source for decorator fabrics, and consistently exceeds my expectations.

Terrible Customer Service Not a very professional outfit. Operators don't seem to understand customer service and do not make an attempt to resolve issues amicably. As other reviewer said, you are charged instantly and then may wait an indeterminate amount of time for your order. With so many fantastic options out there, I will give this place a big "Pass" in the future.