Huge fan of Fabric Guru I have been a customer of Fabric Guru for 3 years, and have been delighted with both their fabrics and service. Like any site, there have been a few misses, but the customer service department was quick and professional in resolving any issues I had. I am a huge fan!! I do wish the website was more user friendly, but somehow still manage to find loads of wonderful fabrics at great prices, so it's clearly serving its purpose! Great job Fabric Guru! I only wish I could visit!!! :)

Terrible Customer Service Not a very professional outfit. Operators don't seem to understand customer service and do not make an attempt to resolve issues amicably. As other reviewer said, you are charged instantly and then may wait an indeterminate amount of time for your order. With so many fantastic options out there, I will give this place a big "Pass" in the future.

Large fabric order. Couldn’t have had a better experience I placed a large order on Monday, after calling CS to ensure the fabric was in stock. She explained to me, that she would review the fabric personally. Placed the order Monday, got confirmation of receiving my order. Tuesday I got an email verifying the stock and I had a last chance to edit my order at that time. Wednesday I got shipping confirmation and Friday I received a very well packed, exactly right order. What ever the low scoring reviews are based upon, I don’t know…but we had an absolutely awesome experience and I will gladly do business again with Fabric Guru. They have their act together.

RUN RUN RUN from this web site RUN RUN RUN from this web site, They claim they had 100 yards of fabric on hand. When placing my order they claim they had it charged my CC ASAP, after 2 wks no fabric. Funny they did not have any in stock and waiting for it but was told it could be weeks.... Life must be tough to lie about having stock billing the cust.... Horrible cust service!!!

I ordered 2 yards of fabric and my card… I ordered 2 yards of fabric and my card was immediately charged. But two months later I still have no fabric! Numerous phone calls and emails have not been responded to. I did talk to someone once who said it was on backorder. That was a month ago. Now I'm getting no answers at all. Buyer beware!!!!