Terrible Customer Service Not a very professional outfit. Operators don't seem to understand customer service and do not make an attempt to resolve issues amicably. As other reviewer said, you are charged instantly and then may wait an indeterminate amount of time for your order. With so many fantastic options out there, I will give this place a big "Pass" in the future.

My Go-To Source Excellent quality, unmatched selection, and quick service! FabricGuru Is my go-to source for decorator fabrics, and consistently exceeds my expectations.

Photos looked nothing like fabric Two sample fabrics ordered looked nothing like the photos on the site. The fabrics were visually represented as velvety matte but were, in person, shiny and cheap looking. Customer service refused a refund and said that everyone should know polyester is shiny!! I've successfully ordered before from FG but in the future will likely find another discount designer fanric purveyor. If you use FG, do notorder without first getting samples --and be prepared to lose that investment!

Fabric arrived NOT AS DESCRIBED Fabric arrived not as described. Should be 54" wide. Customer service rep argued with me that this has never happened before. She repeatedly told me that it should be 54" X 36" (I ordered a yard). Yes, I know that. Fabric was not 54" wide. And the quality of the fabric was very disappointing. I wasted my money on this company and I won't do that again.

Huge fan of Fabric Guru I have been a customer of Fabric Guru for 3 years, and have been delighted with both their fabrics and service. Like any site, there have been a few misses, but the customer service department was quick and professional in resolving any issues I had. I am a huge fan!! I do wish the website was more user friendly, but somehow still manage to find loads of wonderful fabrics at great prices, so it's clearly serving its purpose! Great job Fabric Guru! I only wish I could visit!!! :)