Fabric arrived NOT AS DESCRIBED Fabric arrived not as described. Should be 54" wide. Customer service rep argued with me that this has never happened before. She repeatedly told me that it should be 54" X 36" (I ordered a yard). Yes, I know that. Fabric was not 54" wide. And the quality of the fabric was very disappointing. I wasted my money on this company and I won't do that again.

Huge fan of Fabric Guru I have been a customer of Fabric Guru for 3 years, and have been delighted with both their fabrics and service. Like any site, there have been a few misses, but the customer service department was quick and professional in resolving any issues I had. I am a huge fan!! I do wish the website was more user friendly, but somehow still manage to find loads of wonderful fabrics at great prices, so it's clearly serving its purpose! Great job Fabric Guru! I only wish I could visit!!! :)

Good prices, quality fabric, mediocre website and so-so inventory control I have ordered 4 or 5 times from Fabricguru.com and have overall been pleased. The quality of the fabrics and the prices make some of the annoyances worthwhile. Positives: the fabrics are high quality and in excellent condition. The prices are usually very good, especially on sale and clearance goods. The not so good: The fabric descriptions are cut and pasted in the website and usually not very descriptive. For example, they rarely include comprehensive fabric content or weight information. Fabric maker is hit or miss. The website search is limited and doesn't work well. For example, no way to sort by yardage available, and the price sort is sketchy because some goods are sold by the piece (entire remnant eg 10 yards) and others are per yard. It would be better to list all prices by yard and flag which ones are order able by yard vs the whole piece. I received the wrong item once and it was a hassle to get hold of someone to return it. It ended up being close enough to what I needed so I just kept it. Overall I'm happy and will keep coming back.

RUN RUN RUN from this web site RUN RUN RUN from this web site, They claim they had 100 yards of fabric on hand. When placing my order they claim they had it charged my CC ASAP, after 2 wks no fabric. Funny they did not have any in stock and waiting for it but was told it could be weeks.... Life must be tough to lie about having stock billing the cust.... Horrible cust service!!!

Terrible Customer Service Not a very professional outfit. Operators don't seem to understand customer service and do not make an attempt to resolve issues amicably. As other reviewer said, you are charged instantly and then may wait an indeterminate amount of time for your order. With so many fantastic options out there, I will give this place a big "Pass" in the future.