Speedy & Generous Service My first time ordering I received my remnant quickly, but it was much less yardage than stated on the website. I received a reply and a generous resolution within 24 hrs of my email. I would order from them again.

Fabric arrived NOT AS DESCRIBED Fabric arrived not as described. Should be 54" wide. Customer service rep argued with me that this has never happened before. She repeatedly told me that it should be 54" X 36" (I ordered a yard). Yes, I know that. Fabric was not 54" wide. And the quality of the fabric was very disappointing. I wasted my money on this company and I won't do that again.

I ordered 2 yards of fabric and my card… I ordered 2 yards of fabric and my card was immediately charged. But two months later I still have no fabric! Numerous phone calls and emails have not been responded to. I did talk to someone once who said it was on backorder. That was a month ago. Now I'm getting no answers at all. Buyer beware!!!!

Large fabric order. Couldn’t have had a better experience I placed a large order on Monday, after calling CS to ensure the fabric was in stock. She explained to me, that she would review the fabric personally. Placed the order Monday, got confirmation of receiving my order. Tuesday I got an email verifying the stock and I had a last chance to edit my order at that time. Wednesday I got shipping confirmation and Friday I received a very well packed, exactly right order. What ever the low scoring reviews are based upon, I don’t know…but we had an absolutely awesome experience and I will gladly do business again with Fabric Guru. They have their act together.

Huge fan of Fabric Guru I have been a customer of Fabric Guru for 3 years, and have been delighted with both their fabrics and service. Like any site, there have been a few misses, but the customer service department was quick and professional in resolving any issues I had. I am a huge fan!! I do wish the website was more user friendly, but somehow still manage to find loads of wonderful fabrics at great prices, so it's clearly serving its purpose! Great job Fabric Guru! I only wish I could visit!!! :)