30 day return policy is a lie Bought the jeans based on the published 30 day return policy. The pants are too small but when I emailed support I got no response. The quality of the jeans is good - I just need a larger size. Never got a confirmation of the order, just a coupon for a discount if I placed another order

Superb Customer Service I by mistake ordered the same dress twice and one other dress that closely resembled the one I ordered two of. Contacted customer support, explained what happened and there was no problem, they gave me instructions for returning the items, I did as instructed and they issued me a refund.

I ordered an item seems like months ago… I ordered an item seems like months ago … but unfortunately I never got it. But I have to say the customer support were always in contact with me regarding status and they always gave me status! I appreciated that MORE than my product! I’ll still continue shopping here! ❤️

Ursime provides beautiful clothes ! Ursime provides beautiful clothes ! The quality is very good ! And the support of Ursime ´s team is brilliant 👌🏻

They did their best but nothing was… They did their best but nothing was quite right. Getting the garment organised, shipping it, putting the right size garment in the bag etc. Close but no cigar