Non Existent Customer Service I saw some cargo pants on the website I liked, ordered them, and they were way too big. I immediately return the pants and didn't receive a refund, nor a response back to my email inquiring about it. I then disputed it with my bank and got the refund. After a few weeks the money was taken and given back to valabasas. They said the pants were delivered and not returned. When I reached out, they said I already disputed it with my bank. I then explained that it was returned to them. Crickets after that. 140 dollars stolen essentially. Proceed with caution, hopefully your clothes fit.

Not reputable TLDR, avoid buying from them. They aren’t a well establish reputable brand. They are just showy street ware and the risks of buying from them reflect this. I’ve purchased from them twice now for a total of 6 items. Of those 7 items one was immediately return because they didn’t include necessary components to make it work when shipping, 1 was not functionally designed, and 1 was not as advertised on the website. The other 4 were fine. Their customer service is basically non existent AND they change their policies Willy nilly to try and skirt responsibility.

Great experience! Had no issues whatsoever.. so I can't tell anything about the customer service because there was no need to contact them at all. Fast shipment and another favorite piece in my closet. Would definately order again. Thanks and greetings from Germany!!

I placed an order on December 9th… I placed an order on December 9th order. Two of the three items purchased are ripping in the crotch/backside of the pants. At this point it seems the 3rd pair may start to do the same. We have purchased other merchandise and the quality has been perfect. We have now emailed multiple times with 1 acknowledgment email to begin and nothing since. What a SCAM of a company to not do good by their product.

Terrible Customer Service I order clothes from this company and one of the items were too big. I sent in a request to exchange and it was approved. I paid for additional shipping to send the item back. I tracked the package and it was delivered on 12/4. I've been emailing, calling and also using the online chat and no one has returned my call or email. Terrible customer service. I don't believe this company all the way legit. Make sure you know the correct sizes