Michael Hulin
GBNon Existent Customer Service I saw some cargo pants on the website I liked, ordered them, and they were way too big. I immediately return the pants and didn't receive a refund, nor a response back to my email inquiring about it. I then disputed it with my bank and got the refund. After a few weeks the money was taken and given back to valabasas. They said the pants were delivered and not returned. When I reached out, they said I already disputed it with my bank. I then explained that it was returned to them. Crickets after that. 140 dollars stolen essentially. Proceed with caution, hopefully your clothes fit.
kinnuel
DESCAM I ordered a denim months ago and even paid customs and it never got delivered. I sent them multiple e mails and nobody responded.
courtney
GBTerrible Customer Service I order clothes from this company and one of the items were too big. I sent in a request to exchange and it was approved. I paid for additional shipping to send the item back. I tracked the package and it was delivered on 12/4. I've been emailing, calling and also using the online chat and no one has returned my call or email. Terrible customer service. I don't believe this company all the way legit. Make sure you know the correct sizes
Another Person
GBAmazing Shopping Experience Amazing Shopping Experience Got my order in on time, Shipped Same day, Got email notifications, I even had a sizing problem wear it was too tight on me and customer service replied instantly and i got to exchange it for a sizeup, 100% will buy from them again.
Francine Rutigliano
GBI placed an order on December 9th… I placed an order on December 9th order. Two of the three items purchased are ripping in the crotch/backside of the pants. At this point it seems the 3rd pair may start to do the same. We have purchased other merchandise and the quality has been perfect. We have now emailed multiple times with 1 acknowledgment email to begin and nothing since. What a SCAM of a company to not do good by their product.