Where is my confirmation or order? Placed my order on 12/20, reached out to them on multiple platforms because I didn't receive any confirmatiion emails and I GOT CHARGED!!! 4 days have already passed and I haven't received any responses or shipping information. DONT BUY HERE!! I don't recommend this to anyone they will steal from you.

AWFUL experience This was a pretty bad experience. I placed an order and was not pleased with the product, so I tried to reach out to the customer service department (they don't have one). I was on "hold" for HOURS. I didn't have hours to waste on the phone so I sent several emails. I have yet to hear back from them. I don't know who runs this and what type of education/training they received in running a respectable business, but I'd suggest they get a refresher.

Where is my order! Placed my order on 11/20, reached out to them on multiple platforms (emails - no response, instagram - responded but no help was provided). On 12/2, I was told it will be shipped out the following week. 2 weeks been passed and still no shipping info. They kept saying it’s due to black friday and cyber monday sales. I ordered the item prior to the sales!!! Really poorly run company and will not recommend to anyone.

Good Experience I'm surprised about all these negative reviews. I bought a NSF hoodie on their website and I didn't entirely love it. One of their stylists reached out and helped arrange an exchange for a Cotton Citizen Tie Dye hoodie. I couldn't be more happy. I'll be shopping agian, i saw that they have Harden cashmere sweaters and you can't find that brand anywhere!

Disappointing! Credit card charged but item still have not been sent! I placed an order on dec 1st…. And almost 3 weeks later my order still says pending but my credit card was charged. I sent 3 email messages inquiring about my order and nothing….I’m about to call my credit card to cancel order. I honestly cannot believe this type of shady customer service happens in 2021.