Where is my order! Placed my order on 11/20, reached out to them on multiple platforms (emails - no response, instagram - responded but no help was provided). On 12/2, I was told it will be shipped out the following week. 2 weeks been passed and still no shipping info. They kept saying it’s due to black friday and cyber monday sales. I ordered the item prior to the sales!!! Really poorly run company and will not recommend to anyone.

AWFUL experience This was a pretty bad experience. I placed an order and was not pleased with the product, so I tried to reach out to the customer service department (they don't have one). I was on "hold" for HOURS. I didn't have hours to waste on the phone so I sent several emails. I have yet to hear back from them. I don't know who runs this and what type of education/training they received in running a respectable business, but I'd suggest they get a refresher.

Order not sent, but payment taken Order placed and payment taken over 3 weeks ago. Confirmation email sent, but no shipping. Emailed and automatic response only. No information received. Concerned as over $600 USD.

Obviously a scam Obviously a scam And the Company supports genocide Never shopping here

Don't do business with these people. Placed order, and received confirmation 12/5, but have heard nothing since. When checking order status on their website it shows as pending. Have emailed twice with no response. When I call the posted phone #, it goes straight to a message that basically states they aren't answering and the best way to contact is by email. Clearly, they aren't going to get my item to me by Christmas and they won't respond. I want my money back.