A pure act of racism My daughter from an Asian descent was hired as an intern for 3 days at the Soho location. She went to work 10 mins early ahead of her scheduled time and was not introduced to the team when she walked in. She was basically left to fend for herself and was treated like garbage. She felt ignored and no one was keen to talk to her. They definitely made her feel she didn't belong there!! She was so so excited to work here! How can this company be so racist? Is there accountability from anyone? She deserves an apology

Package ordered but never delivered neither refunded. I have ordered a dress to be shipped in Switzerland from Bronx and banco website. The item was never delivered. I have filled a claim towards the shipping company chosen by Bronx and banco, UPS. UPS concluded the package has been lost in transit in Germany and told me to check with Bronx and Banco directly who are entitled to refund me and Then manage on their side with UPS. Issue is that They do not have a customer service line but one generic email. So I have explained them multiple times via email the situation and they never came back to me to follow up. I just lost 850 dollars like this. Just because this company is not reliable. I do not recommend to shop on their website. They really are not professional.

The most disgusting shop where the… The most disgusting shop where the product is nothing like in the photos, the quality is terrible. Rude customer service and no product age whatsoever.

Unfulfilled order/ bad customer service I have ordered and paid a dress that had to be shipped between 2-4 weeks. After 7 weeks I still did not receive it. I wrote many emails to B&B but the only answer was that they will look into it and prioritise my order. Everytime I am told to have patience, or that this matter will be treated with high priority. Unofortunately that did not happen. It is tiring to have to write so many emails or messages with the company because of an unfulfilled order that has already been paid. The extended waiting period has exceeded what I consider reasonable and satisfactory. I am super disappointed about their customer service. I requested a refund because it feels like a scam. Did not expect this from a store that sells so expensive dresses.

I hope I had read this sooner I hope I had read this sooner! I agree with what everyone else mentions bellow .. EXTREMELY POOR QUALITY and the dress doesn’t look anything like the pictures , badly done, the fabric looks like a 15usd dress really cheap DO NOT BUY FROM THIS SITE.