I purchased out door material for my… I purchased out door material for my outdoor furniture. The material is not outdoor material as the material started getting moldy within six months. I had the previous fabric for 12 years and it never got moldy. It looked old that is why I replaced the fabric. I purchased 13 yards, paid to have the cushions re-upholstered. Cost of $1,000 that I basically through in the garbage.i was having issue while return but their company customer is great their help which is =eight four five 521 ₛₑᵥₑₙ ₜｗₒ ｆₒᵤᵣ ｆᵢᵥₑ FABRIC FABRIC FABRIC FABRIC FABRIC FABRIC FABRIC FABRIC I SENT THIS GARBAGE PRODUCT TO THE COMPANY ON THE DATE 18-03-2021 I PURCHASED IS ON 18-12-2021 FABRIC FABRIC FABRIC !!!!!!!!!!!!!!!!!!!!!!!!

I am disappointed in fabricti.com I… I am disappointed in fabricti.com I made a order on 31/12/2021 I still have not received any goods 😢 and emailed weekly to be told wait 7 business days 😢 I will be going to the bank to have a full refund as this has gone on long enough,I also will be making a legal claim as it must be a scam.please do not buy from this store online it will save you money in the long run.

Excellent customer service! I recently made a purchase and didn't care for it. The photo online looked like a much smaller pattern. I asked to return the fabric and they refunded my money promptly.

Getting a Refund is a Total Mess I have no complaints about the fabric. My issue is with the company not refunding me on my returns. I have a small business and buy frequently from them. Sometimes I send fabric back. Refunds are supposed to be within 5-7 days, but I have been waiting 5-8 weeks. CS is nice and say they escalate my requests for refunds, but nothing ever happens. So I have lost the fabric, paid my credit card, and no refunds yet. Beware!

First Purchase Bad Experience This was my first and only purchase with Fabric.com . I found the exact same fabric priced significantly lower (less than half Fabric.com price) the next day. I contacted customer service who very curtly explained they did not price match and did not offer a small make good , coupon or discount Clearly, my business was not important to this company. I am returning the fabric and going else where. More because of attitude than price.....they also block negative reviews.