No product, no refund. I ordered 4 yards of material- the web site aid it was available and in stock. They charged my credit card, then told me my item was out of stock and that they were canceling the order. That was a week ago. No refund, no fabric, and their website shows the same 4 yards as “available “. I will never buy anything from them.

I've ordered a few times now from… I've ordered a few times now from fabric.com and I'm very happy with the items I've purchased. My orders are mostly for my home sewing and crafting needs and the fabrics are beautiful, high quality materials. Items arrived quickly and there's never been a mistake in the order. Their site is easy to navigate and lets you know if an item is not available. You can even leave your email to be notified when an item is available again. I'm very happy with fabric.com.

Customer Service Warning. 10/26/18 My only order though Fabric.com is not going well. Aside from being bombarded with daily unwanted email solicitations, 1. my order was never acknowledged, 2. My telephone inquiry was met with hostility, 3. I was sent directly to voice mail when I asked to speak to a supervisor 4. My added $40 payment for expedited delivery should arrive in 7 days. 5. Email remains unanswered after 3 days. 6. No tracking number though they say the order was shipped. This company leaves lots to be desired. It's not for me. I should have heeded the many review warnings.

Excellent customer service! I recently made a purchase and didn't care for it. The photo online looked like a much smaller pattern. I asked to return the fabric and they refunded my money promptly.

Spend your money somewhere else I would highly suggest against ordering from this company unless you want your hard earned money going into a place where the 35 year old manager sleeps with the teenagers who he hires on because he grooms them up first saying hr wants to fire them but he wont agree. Hr is actually his mother, grandmother and father who all know exactly what's going on. Employees are treated terribly and told daily they are replaceable then ask you to come in early or stay late. Only time you have job security is if you're sleeping with him and 18 years old or younger. Doesnt even matter of they have a boyfriend or not. This company and everyone involved with " running" do not stand for anything they claim they do. Nor do they have any morals. Please consider putting your money into a company that actually deserves it.