Customer Service Warning. 10/26/18 My only order though Fabric.com is not going well. Aside from being bombarded with daily unwanted email solicitations, 1. my order was never acknowledged, 2. My telephone inquiry was met with hostility, 3. I was sent directly to voice mail when I asked to speak to a supervisor 4. My added $40 payment for expedited delivery should arrive in 7 days. 5. Email remains unanswered after 3 days. 6. No tracking number though they say the order was shipped. This company leaves lots to be desired. It's not for me. I should have heeded the many review warnings.

I am disappointed in fabricti.com I… I am disappointed in fabricti.com I made a order on 31/12/2021 I still have not received any goods 😢 and emailed weekly to be told wait 7 business days 😢 I will be going to the bank to have a full refund as this has gone on long enough,I also will be making a legal claim as it must be a scam.please do not buy from this store online it will save you money in the long run.

I purchased out door material for my… I purchased out door material for my outdoor furniture. The material is not outdoor material as the material started getting moldy within six months. I had the previous fabric for 12 years and it never got moldy. It looked old that is why I replaced the fabric. I purchased 13 yards, paid to have the cushions re-upholstered. Cost of $1,000 that I basically through in the garbage. Horrible experience.

3 orders in last 60 days all with… 3 orders in last 60 days all with issues, 1st-ordered fabric, took them 1 week to inform me error in stock- told I can reorder, ok, but wait the price has gone up.no thanks 2nd- ordered-received-but wait... missing 3-1/2 yard of fabric (main part of order) 3rd- my order has been ''processing'' for 7 days, I was told 4 days ago its shipping out today. can't wait to see what happens now, not looking good my fabric friends.

Getting a Refund is a Total Mess I have no complaints about the fabric. My issue is with the company not refunding me on my returns. I have a small business and buy frequently from them. Sometimes I send fabric back. Refunds are supposed to be within 5-7 days, but I have been waiting 5-8 weeks. CS is nice and say they escalate my requests for refunds, but nothing ever happens. So I have lost the fabric, paid my credit card, and no refunds yet. Beware!