Customer Service Warning. 10/26/18 My only order though Fabric.com is not going well. Aside from being bombarded with daily unwanted email solicitations, 1. my order was never acknowledged, 2. My telephone inquiry was met with hostility, 3. I was sent directly to voice mail when I asked to speak to a supervisor 4. My added $40 payment for expedited delivery should arrive in 7 days. 5. Email remains unanswered after 3 days. 6. No tracking number though they say the order was shipped. This company leaves lots to be desired. It's not for me. I should have heeded the many review warnings.

First Purchase Bad Experience This was my first and only purchase with Fabric.com . I found the exact same fabric priced significantly lower (less than half Fabric.com price) the next day. I contacted customer service who very curtly explained they did not price match and did not offer a small make good , coupon or discount Clearly, my business was not important to this company. I am returning the fabric and going else where. More because of attitude than price.....they also block negative reviews.

FAKE item. Costly and long return process. Very disappointed. Item was fake - had no leather trimming and dodgy stitching. Went to Prada store to verify and they confirmed that the model was released in 2018 and should have saffiano leather trimming. Customer service defended the product however did not offer any insight on their "authentication" process or people and tried to make me feel like I'm crazy for trusting Prada. TBH it feels as if some kid or kids are running a flashy site selling to people that aren't as aware of how to spot fakes. I had to pay 15e to return the item and was not refunded my original 20e that I paid for shipping. They also initially "couldn't find my package" after I had sent it back with tracking- all very suspicious. In the end I was forced to pay 35e and go through multi hoops over the course of weeks to get reimbursed, It is a shame, there are so many of these untrustworthy "authenticated" sites.

A fabric they advertised as 'organic… A fabric they advertised as 'organic cotton' turned out to be more like %20-%30 polyester (felt super silky and melted from a flame). Took several phone calls and enduring of snark to be reimbursed. Will avoid this company in the future.

I purchased out door material for my… I purchased out door material for my outdoor furniture. The material is not outdoor material as the material started getting moldy within six months. I had the previous fabric for 12 years and it never got moldy. It looked old that is why I replaced the fabric. I purchased 13 yards, paid to have the cushions re-upholstered. Cost of $1,000 that I basically through in the garbage.i was having issue while return but their company customer is great their help which is =eight four five 521 ₛₑᵥₑₙ ₜｗₒ ｆₒᵤᵣ ｆᵢᵥₑ FABRIC FABRIC FABRIC FABRIC FABRIC FABRIC FABRIC FABRIC I SENT THIS GARBAGE PRODUCT TO THE COMPANY ON THE DATE 18-03-2021 I PURCHASED IS ON 18-12-2021 FABRIC FABRIC FABRIC !!!!!!!!!!!!!!!!!!!!!!!!