Good range, shady advertising, bad customer service. I like their fabrics, and that's it. They have more than once listed fabrics as in stock when they weren't. I'm shipping a small order, so they don't care, and they make that very clear when things go wrong. When I had to reorder a certain fabric because they were out of stock I had to pay shipping again, almost three times the price of the actual fabric. I explained to them that this was because of their mistake, and got a ten dollar discount. To offset a 32 dollar shipping fee. Calling them out on this got nothing. This is, of course, after around three weeks of very slow communication from them. Not recommended.

I am disappointed in fabricti.com I… I am disappointed in fabricti.com I made a order on 31/12/2021 I still have not received any goods 😢 and emailed weekly to be told wait 7 business days 😢 I will be going to the bank to have a full refund as this has gone on long enough,I also will be making a legal claim as it must be a scam.please do not buy from this store online it will save you money in the long run.

No product, no refund. I ordered 4 yards of material- the web site aid it was available and in stock. They charged my credit card, then told me my item was out of stock and that they were canceling the order. That was a week ago. No refund, no fabric, and their website shows the same 4 yards as “available “. I will never buy anything from them.

A fabric they advertised as 'organic… A fabric they advertised as 'organic cotton' turned out to be more like %20-%30 polyester (felt super silky and melted from a flame). Took several phone calls and enduring of snark to be reimbursed. Will avoid this company in the future.

Excellent customer service! I recently made a purchase and didn't care for it. The photo online looked like a much smaller pattern. I asked to return the fabric and they refunded my money promptly.