FAKE item. Costly and long return process. Very disappointed. Item was fake - had no leather trimming and dodgy stitching. Went to Prada store to verify and they confirmed that the model was released in 2018 and should have saffiano leather trimming. Customer service defended the product however did not offer any insight on their "authentication" process or people and tried to make me feel like I'm crazy for trusting Prada. TBH it feels as if some kid or kids are running a flashy site selling to people that aren't as aware of how to spot fakes. I had to pay 15e to return the item and was not refunded my original 20e that I paid for shipping. They also initially "couldn't find my package" after I had sent it back with tracking- all very suspicious. In the end I was forced to pay 35e and go through multi hoops over the course of weeks to get reimbursed, It is a shame, there are so many of these untrustworthy "authenticated" sites.

A fabric they advertised as 'organic… A fabric they advertised as 'organic cotton' turned out to be more like %20-%30 polyester (felt super silky and melted from a flame). Took several phone calls and enduring of snark to be reimbursed. Will avoid this company in the future.

Ordered a yard...recieved 34" I have made several purchases from fabric.com and there is no consistency in how they cut the fabric. When I order a yard of fabric, I expect to receive one yard/36". Instead about half the fabric I've gotten has been cut on a diagonal that measures 36" on one edge and 34" on another, the the rest of the fabric only measure 34"!!! Such a waste of my money! I gave 2 stars because I actually love the fabric.

Excellent customer service! I recently made a purchase and didn't care for it. The photo online looked like a much smaller pattern. I asked to return the fabric and they refunded my money promptly.

The security take us super … The security take us super aggressively out and they were nearly break my friend arm ,my face has been smashed by security and my Jaw bone has been smashed to floor. There were 14 security around us and we and none of others had any idea what is the reason to do this us. We are not racist or we have no any particular reason to have anything like that. But we feel like we been attacked and droppp all the way back to our feelings and treated as hell. Now I am at home and to be honest thinking what do I have done,as I am a community worker as well I do dwliver food for free for people who need. So I am trying my best but it looks like without any reason,you can be attacted. Not sure what is going on in london but this is definetely a bad example how to restart parties or whatever. Here is a picture of the Manager of the security who were in charge and force us to delete all pictures and videos