GRunyon
GBI've ordered a few times now from… I've ordered a few times now from fabric.com and I'm very happy with the items I've purchased. My orders are mostly for my home sewing and crafting needs and the fabrics are beautiful, high quality materials. Items arrived quickly and there's never been a mistake in the order. Their site is easy to navigate and lets you know if an item is not available. You can even leave your email to be notified when an item is available again. I'm very happy with fabric.com.
A. Leclear
GBGetting a Refund is a Total Mess I have no complaints about the fabric. My issue is with the company not refunding me on my returns. I have a small business and buy frequently from them. Sometimes I send fabric back. Refunds are supposed to be within 5-7 days, but I have been waiting 5-8 weeks. CS is nice and say they escalate my requests for refunds, but nothing ever happens. So I have lost the fabric, paid my credit card, and no refunds yet. Beware!
DODOINK.
NLFAKE item. Costly and long return process. Very disappointed. Item was fake - had no leather trimming and dodgy stitching. Went to Prada store to verify and they confirmed that the model was released in 2018 and should have saffiano leather trimming. Customer service defended the product however did not offer any insight on their "authentication" process or people and tried to make me feel like I'm crazy for trusting Prada. TBH it feels as if some kid or kids are running a flashy site selling to people that aren't as aware of how to spot fakes. I had to pay 15e to return the item and was not refunded my original 20e that I paid for shipping. They also initially "couldn't find my package" after I had sent it back with tracking- all very suspicious. In the end I was forced to pay 35e and go through multi hoops over the course of weeks to get reimbursed, It is a shame, there are so many of these untrustworthy "authenticated" sites.
C.M. Hwieze
GBMy fabric go to store I love shopping for fabrics here. Their deals beat Joann's in a heartbeat and the price (fabric+shipping) altogether can't be beat. I have browsed their extensive fabric collection and have discovered fabrics I have never tried before suitable for dresses. I have always been impressed with the quality of the newly discovered fabrics. I love their percentage coupons applicable on every order. I believe their warehouse is in Georgia which is only 1 state away from where I am so my order gets to me quicker.
Mikela Roy
GBFirst Purchase Bad Experience This was my first and only purchase with Fabric.com . I found the exact same fabric priced significantly lower (less than half Fabric.com price) the next day. I contacted customer service who very curtly explained they did not price match and did not offer a small make good , coupon or discount Clearly, my business was not important to this company. I am returning the fabric and going else where. More because of attitude than price.....they also block negative reviews.