I ordered a “bolt” of white Kona brand… I ordered a “bolt” of white Kona brand cotton. Instead of arriving on a nice Kona labels bolt, it arrived flat and badly folded. In that condition it was utterly unusable, and I’m not even convinced it is really Kona brand.

Good range, shady advertising, bad customer service. I like their fabrics, and that's it. They have more than once listed fabrics as in stock when they weren't. I'm shipping a small order, so they don't care, and they make that very clear when things go wrong. When I had to reorder a certain fabric because they were out of stock I had to pay shipping again, almost three times the price of the actual fabric. I explained to them that this was because of their mistake, and got a ten dollar discount. To offset a 32 dollar shipping fee. Calling them out on this got nothing. This is, of course, after around three weeks of very slow communication from them. Not recommended.

Ordered a yard...recieved 34" I have made several purchases from fabric.com and there is no consistency in how they cut the fabric. When I order a yard of fabric, I expect to receive one yard/36". Instead about half the fabric I've gotten has been cut on a diagonal that measures 36" on one edge and 34" on another, the the rest of the fabric only measure 34"!!! Such a waste of my money! I gave 2 stars because I actually love the fabric.

No product, no refund. I ordered 4 yards of material- the web site aid it was available and in stock. They charged my credit card, then told me my item was out of stock and that they were canceling the order. That was a week ago. No refund, no fabric, and their website shows the same 4 yards as “available “. I will never buy anything from them.

First Purchase Bad Experience This was my first and only purchase with Fabric.com . I found the exact same fabric priced significantly lower (less than half Fabric.com price) the next day. I contacted customer service who very curtly explained they did not price match and did not offer a small make good , coupon or discount Clearly, my business was not important to this company. I am returning the fabric and going else where. More because of attitude than price.....they also block negative reviews.