A. Leclear
GBGetting a Refund is a Total Mess I have no complaints about the fabric. My issue is with the company not refunding me on my returns. I have a small business and buy frequently from them. Sometimes I send fabric back. Refunds are supposed to be within 5-7 days, but I have been waiting 5-8 weeks. CS is nice and say they escalate my requests for refunds, but nothing ever happens. So I have lost the fabric, paid my credit card, and no refunds yet. Beware!
Crafty Mama
GBOrdered a yard...recieved 34" I have made several purchases from fabric.com and there is no consistency in how they cut the fabric. When I order a yard of fabric, I expect to receive one yard/36". Instead about half the fabric I've gotten has been cut on a diagonal that measures 36" on one edge and 34" on another, the the rest of the fabric only measure 34"!!! Such a waste of my money! I gave 2 stars because I actually love the fabric.
Cierra
GBSpend your money somewhere else I would highly suggest against ordering from this company unless you want your hard earned money going into a place where the 35 year old manager sleeps with the teenagers who he hires on because he grooms them up first saying hr wants to fire them but he wont agree. Hr is actually his mother, grandmother and father who all know exactly what's going on. Employees are treated terribly and told daily they are replaceable then ask you to come in early or stay late. Only time you have job security is if you're sleeping with him and 18 years old or younger. Doesnt even matter of they have a boyfriend or not. This company and everyone involved with " running" do not stand for anything they claim they do. Nor do they have any morals. Please consider putting your money into a company that actually deserves it.
Mikela Roy
GBFirst Purchase Bad Experience This was my first and only purchase with Fabric.com . I found the exact same fabric priced significantly lower (less than half Fabric.com price) the next day. I contacted customer service who very curtly explained they did not price match and did not offer a small make good , coupon or discount Clearly, my business was not important to this company. I am returning the fabric and going else where. More because of attitude than price.....they also block negative reviews.
Connor Dovah
NZGood range, shady advertising, bad customer service. I like their fabrics, and that's it. They have more than once listed fabrics as in stock when they weren't. I'm shipping a small order, so they don't care, and they make that very clear when things go wrong. When I had to reorder a certain fabric because they were out of stock I had to pay shipping again, almost three times the price of the actual fabric. I explained to them that this was because of their mistake, and got a ten dollar discount. To offset a 32 dollar shipping fee. Calling them out on this got nothing. This is, of course, after around three weeks of very slow communication from them. Not recommended.