I ordered a “bolt” of white Kona brand… I ordered a “bolt” of white Kona brand cotton. Instead of arriving on a nice Kona labels bolt, it arrived flat and badly folded. In that condition it was utterly unusable, and I’m not even convinced it is really Kona brand.

I purchased out door material for my… I purchased out door material for my outdoor furniture. The material is not outdoor material as the material started getting moldy within six months. I had the previous fabric for 12 years and it never got moldy. It looked old that is why I replaced the fabric. I purchased 13 yards, paid to have the cushions re-upholstered. Cost of $1,000 that I basically through in the garbage. Horrible experience.

Absolutely worst company I’ve dealt… Absolutely worst company I’ve dealt with. I asked for details of my order and said it’s been a week and all I got was “actually you made your order on the 5th so it’s not been a week” 🤬 how rude is that, and they still give me any details, I’ve spent £200 and now I’m worried I’m not going to get the items or my money back

I've ordered a few times now from… I've ordered a few times now from fabric.com and I'm very happy with the items I've purchased. My orders are mostly for my home sewing and crafting needs and the fabrics are beautiful, high quality materials. Items arrived quickly and there's never been a mistake in the order. Their site is easy to navigate and lets you know if an item is not available. You can even leave your email to be notified when an item is available again. I'm very happy with fabric.com.

Good range, shady advertising, bad customer service. I like their fabrics, and that's it. They have more than once listed fabrics as in stock when they weren't. I'm shipping a small order, so they don't care, and they make that very clear when things go wrong. When I had to reorder a certain fabric because they were out of stock I had to pay shipping again, almost three times the price of the actual fabric. I explained to them that this was because of their mistake, and got a ten dollar discount. To offset a 32 dollar shipping fee. Calling them out on this got nothing. This is, of course, after around three weeks of very slow communication from them. Not recommended.