notable services at reliable charges notable services at reliable charges. Outclass customer service.

Anderson product knowledge Salesperson was pleasant but lacking in product knowledge. She recommended Cortec flooring for our new 3-season room. Our order was placed and the flooring was delivered on time. Upon reading the care sheet, we learned that the flooring should not be exposed to temperatures below 32 degrees. Because our contractor was doing the installation, it was not returnable. How much fault should we share for having trusted the salesperson?

Promises kept! I am pleased with everything about my experience with Anderson Carpet, from sales to installation. Dawn listened and advised carefully, the carpet came in when she said it would, and Roberto and Urbano, the installers, were extremely courteous and thoughtful as they installed the carpet on the stairs and in a room. No muss, no fuss--everything was easy and my carpet is beautiful. Highly recommend!

Not Very Happy If you purchase from Anderson and hire them to install, installation was ok. If you purchase from Anderson, hire their installer, independently, they will not take responsibility for a defect in the carpeting AND they don't tell you this at the time of purchase. So I'm stuck with dye stains on my carpeting, and all they do is refer me to the manufacturer. What is even more absurd is that I initially told them I would hire an installer, he informed me that he couldn't do the job, so I called Anderson and asked them to install, but they consider this "hiring my own installer." I would purchase elsewhere.

Great Experience We had an excellent experience working with Dawn and Ashley. They were especially helpful with budget and time as we worked to ready our townhouse to sell. I would absolutely recommend them. I'm sure we'll be a return customer at some point in the future. It was truly a pleasure working with them!