Marilyn
USGreat staff and quality carpet The sales people at Anderson Carpet were so helpful. Purchasing a carpet is a big decision and they were patient and informative as I made my choice. The carpets I bought were excellent quality and the men who delivered them were wonderful. I bought my first carpets from Anderson 13 years ago. This summer I needed some additional carpets. I have looked around at other stores, but have always bought from Anderson in the end and have always been happy with my purchases.
Jean
USAnderson product knowledge Salesperson was pleasant but lacking in product knowledge. She recommended Cortec flooring for our new 3-season room. Our order was placed and the flooring was delivered on time. Upon reading the care sheet, we learned that the flooring should not be exposed to temperatures below 32 degrees. Because our contractor was doing the installation, it was not returnable. How much fault should we share for having trusted the salesperson?
Ron Welton
USNot Very Happy If you purchase from Anderson and hire them to install, installation was ok. If you purchase from Anderson, hire their installer, independently, they will not take responsibility for a defect in the carpeting AND they don't tell you this at the time of purchase. So I'm stuck with dye stains on my carpeting, and all they do is refer me to the manufacturer. What is even more absurd is that I initially told them I would hire an installer, he informed me that he couldn't do the job, so I called Anderson and asked them to install, but they consider this "hiring my own installer." I would purchase elsewhere.
Jackie Conklin
USFlooring & Installation We had hardwood flooring installed in living room. We are very pleased with quality of flooring and excellent installation. We also had linoleum installed in bathroom. The flooring is very difficult to clean. The installation was extremely poor. Many bumps, demarcations and uneveness due to grout type leveler that was placed underneath to supposedly make the floor smooth.
Allen
USVery Satisfied We needed carpet for two bedrooms, & decided to see what Anderson Carpet had to offer. The staff in the store was extremely helpful without being pushy, & we were allowed to check out several samples to see how they looked. Once we decided what we wanted the staff again was very helpful & accommodating, all the way through the installation process, & made doing business with them very pleasurable. We would recommend them highly.