Mari Brad
GBWell done Claude much thanks 😻 Greetings ~ I called up with a request … Claude, My customer service agent, took care of it professionally and was very friendly, Professional and efficient.. Good , friendly customer service makes the world of difference to me. I will be a faithful customer because of his service towards me and of course, I do love the product .. Thank you 😻
Nadine Peternel
GBSmokey loves Pretty Please Smokey loves Pretty Please. He makes a big mess with Pretty Litter. So happy he can get food separately now.
Debra
GBFraudulent company does not honor 30 day guarantee I had the displeasure of talking to June via email from 8:30am-5:00pm going back and for of me asking over 5 times to cancel my subscription and refund me 2373623 was open but ignored and I just got the bag Friday and today is Sunday. This was the clumping version that wasn’t available in any of the stores so I responded to their ad. I was locked out of my account so I couldn’t cancel my subscription and June refused to both cancel my subscription and refund me. I warn anyone to look at their pages and pages of complaints on BBB and not deal with the company. The clumping version is horrible and didn’t even work one whole day and therefore impossible to last 30 day**** the order number is 13321414 and today is 4/15/24 and I was able to call in and allegedly, my subscription was cancelled and I was refunded. The issue was with customer service rep June who ignored my request to cancel subscription ( even asking 5 times) and receive a refund due to the poor experience with the litter. I will purchase the Lotus Flower one locally from now on
Shannon Hecht
GBLove Pretty Litter!! Highly recommend Love Pretty Litter!!! Pretty Litter is a great excellent cat litter. No clumps, no dust, easy to clean up and the health monitoring alert with the different colors helped me take my beloved cat to the vet when something was wrong. Customer service is always fast, friendly and knowledgeable. Very helpful.
Lyndarose Baza
GBIt does work well It does work well, but one bag does not last a month not with multiple cats two bags didn’t last a month but it does work well except for once the urine gets too much it doesn’t work as good as it does When you first use it