Great product at excellent value Great product, super delivery, met my needs, brought fond memories of 26 years of Seabee service

Good products but missing a part Everything looks good and in appropriate shape for what I selected. Seemed as though my order sat for nearly a week before being shipped and the filbe backpack I got was missing it's stiffening board. Didn't see anywhere in the description that it was going to be missing so not sure what happened. Edit-upgraded from a 3 to a 5, they've shipped the missing part and yeah fair enough to their reply, was probably a USPS issue.

Super helpful! Great service! Ordered a traditional Army duffel bag, but then saw the USGI "improved" duffel. Called and Smith's immediately canceled my existing order and helped me order the newer version. Gave me excellent, detailed guidance on "good" vs. "excellent" condition (i.e., will the "good" condition duffel be good enough to get my kid to college on the other side of the country.) In fact, "good" was great--arrived promptly and was even better quality than described. Great service, great quality, great condition. Would buy from them again.

Bagged a good one Item arrived on time. It was in better shape than expected. I want in the good level but this was primo. No holes, straps great. Like so much, order a stuff sack I was looking for. Thanks for great value and quality.

Customer service was awesome Customer service was awesome, very helpful. Knew exactly what I was talking about and had said item on hand(also in hand) described it told me what it's deficiency was and if I wanted it. It's on its way to my house. Thanks for all the help. If you remember what my last name is and if your worker still works with you give him my email.