If you're a smart shopper If you're a smart shopper and they have what it is you're looking for in the quantity you need of the item that meets your needs then it's going to be an experience that knocks your Aunt Connie's socks off! Always great service and no messing about, and delivered promptly!

Good products but missing a part Everything looks good and in appropriate shape for what I selected. Seemed as though my order sat for nearly a week before being shipped and the filbe backpack I got was missing it's stiffening board. Didn't see anywhere in the description that it was going to be missing so not sure what happened. Edit-upgraded from a 3 to a 5, they've shipped the missing part and yeah fair enough to their reply, was probably a USPS issue.

Not rated honestly Item was rated as very good, looking at your rating system should have been rated as good, too much wear and color loss. Took way too long to ship after label created.

Great products from what I can tell so… Great products from what I can tell so far and looking forward to doing more business with y’all and HOPEFULLY become a product tester to put on my YouTube channel to share with others if possible! If you guys and gals would like to possibly look into doing that just contact me at 580-919-0945 or here on my email address. Thanks in advance!

Super helpful! Great service! Ordered a traditional Army duffel bag, but then saw the USGI "improved" duffel. Called and Smith's immediately canceled my existing order and helped me order the newer version. Gave me excellent, detailed guidance on "good" vs. "excellent" condition (i.e., will the "good" condition duffel be good enough to get my kid to college on the other side of the country.) In fact, "good" was great--arrived promptly and was even better quality than described. Great service, great quality, great condition. Would buy from them again.