Primary driver issue I was able to resolve a tricky issue with the wonderful help from Eden R! The fact was, I named my husband as the primary driver, but in fact my name should have been listed as the primary driver being that it is my name and not my husbands on the RVshare account. Eden is going reverse the primary and additional drivers names making the correction for me. Eden was very patient with me, walking me through what he needed me to do in order keep the camper we rented. Now we can look forward to a fun camping trip with our family. Debbie B

Julie at RVShare got me a refund… Julie at RVShare got me a refund promised by owner Brittany LeCun after she failed to initiate the refund and could not be contacted by RVShare after repeated attempts. Julie is my hero.

NEIL (B) with the CUSTOMER EXPERIENCE… NEIL (B) with the CUSTOMER EXPERIENCE TEAM went OVER & BEYOND in a situation that had us in a bind with our damaged rv. There's still GREAT GENUINELY caring people out here and we are glad to partner with a company like RVSHARE that employs gentlemen like NEIL (B). GREAT JOB & THANK YOU SO MUCH.

Zero satisfaction after two tries to rent an RV Two reservations...both denied simply because the owners did not respond. Ridiculous service. My requests were for months out, only me as the occupant of the trailer, I'm experienced towing trailers and provided all of the necessary information. The RV owners need to be involved in the process. Peer to peer, is just that. The fact is that with RVShare's model, those offering their RVs, don't have any skin in the game. They suffer no repercussions from simply not responding. A terrible service, if you ask me. Example VRBO; the owner MUST respond directly to those inquiring either pro or con.

The on the phone support I received all… The on the phone support I received all 3 times was great especially Eden R. The web site I fought with for 2 days unable to complete ID verification or get back to dashboard was a problem