Storyworth is a total disappointment I was given a subscription to Storyworth as a gift in December in 2022. I started my story and had completed many contributions. Then in April 2023 I had an medical operation which prevented me continuing with my story for several months. I emailed Storyworth and explained my situation and received a reply informing me that I could continue to complete my story even though it would take me more that the 12 month limit. When the 12 month limit arrived (December 2023) they simply stopped my account and I could no longer add or edit my story. So I subscribed again which unlocked my account - so I have paid them $180. I have since sent them 3 emails asking for advice on inputting photos to my story and have received NO response at all. I now suspect its simply a scam that once they have your money they wipe you. Me and my family are very disappointed because I have put a lot of time and research into my story and it now looks like its all been a waste of time.

I wrote my life story I wrote my life story, including genealogy and family lore. I scanned my family photos and included as many as I could find. My children all enjoyed reading it. The Storyworth staff assisted me several times. They were extremely helpful and supportive. Worth every second of work and every penny. End product is a hardbound book.

Honestly who can be bothered This is designed for you to never finish it. You pay around $100 to use the website. Unless you're a prolific writer, you will likely answer 1-2 questions and then never finish. If you do finish, they rely on cost-sunk fallacy where you then fork out hundreds of more dollars to get the damn thing printed. Definitely would not recommend...

My husband and I are thrilled with our… My husband and I are thrilled with our Storyworth experiences. We have each gifted the other with a year's subscription to answer the questions. He is on his second year and I only got my subscription Christmas 2023. Just this weekend I gifted my husband with a Celebration book for our 5th wedding anniversary. He couldn't have been more surprised or excited to get it. The process to make one was very simple. If there is something that was a little more time consuming it was getting all the emails of the contributors to the book. I had to contact most people and ask for their email address. But the Storyworth staff could not have been more helpful and available . They were only an email away and very prompt to help. I had a couple of issues come up such as a missing picture for a story and a question about how to change the timeline for completing and ordering the book. They took care of both right away. I recommend both types of books whole heartedly!

The customer service is fantastic The customer service is fantastic. Anytime I had a question or problem with something they were willing to spend the time necessary to walk me through it.