L LaHonta
GBBusiness model flawed Business model flawed! We checked the box a year ago to come back the next year and redo. In the meantime we ended up selling our home and did not think about alerting Curb Appeal not to paint, Sorry, they were not on the radar of services to cancel when selling our home! Anyway, they did come and paint on a curb we no longer owned and would not go to the current homeowner to be paid. I agree that we said to come back the following year, but some sort of email reminder that they would be in the neighborhood would have been appreciated as a reminder for us to say that no, our circumstances had changed. We received nothing except a bill that they had painted the curb and expected to be paid. They were unwilling to concede that this would have been the appropriate way to handle this ongoing business. I have paid them, but really I don't think that I should have.
Douglas
GBAvoid at all costs! 1 month later, no work done. Placed a pre-paid order July 3rd, which was confirmed July 5th.after no activity the first week, I sent an email asking when? they replied by the end of next week(july 25th), no work done. Another Email sent, and the new reply was by Aug. 5th. Still nothing done. no explanation... paying $50. for 2 for 2 curb numbers I could do myself for $10 worth of spray paint cans and stencils, in under 20 minutes.. steer clear of these guys! if it takes over a month to get service.. how good can they be? just a Heads-up.. their contact address is the Ritz-Carlton Hotel , McKinney. my guess is they can't be found if you look for them..
Denise
GBPre-paid for my curbs to be painted in… Pre-paid for my curbs to be painted in January. Follow up emails kept apologizing but as of today, June 23rd, no service. I left a voicemail and sent an email that if I do not hear from them today I will going to my bank with the emails to get my money back.
-Cheryl -Standon
GBUpdate: after a month my curb has been painted Update: they finally came by to paint my curb approximately 2 weeks after leaving the negative review and they did a wonderful job. I can understand a backlog, but when you prepay and don’t receive an update after a month, it can make one nervous. Had there been some type of communication on how long it would take them to come out, it would have avoided any issues. I received a flyer in my mailbox and prepaid to have my address painted on my curb thinking I would be in front of the line by prepaying. Sure wish I would have read the comments first. It has been 2 weeks and have not received anything. DO NOT PREPAY!
dennis
GBthey did a great job it looks good we … they did a great job it looks good we like to have things look nice at our house north curb it’s important to them they did a wonderful job very noticeable