An excellent product at a fair price An excellent product at a fair price. Customer service is great also. Do to my own error, the knife I bought was sent to the wrong address. This company resolved the issue and resent the knife to me at no extra cost and it still arrived timely.

Prompt service and top quality product. -

This is a great company to work with This is a great company to work with. My order was promptly processed. When it arrived, it was well packaged and nothing was dented or destroyed. Plus, extra time as taken to hand wrap the box containing my knife. A very nice and personal touch rarely found any longer.

Quality product and speedy delivery Product arrived quickly and just as pictured on the website. Very high quality. Website was easy & friendly to use and customer service touch points were above par as well. Overall fantastic experience, would order again with confidence.

Great service, knife not so great Great service, super fast. I have wanted a real Laguiole knife for many years, so I was pretty excited when it came. After opening it's beautiful presentation box, and putting it in my hand, it was gorgeous, when I opened the blade and looked closely, I was quite shocked to see a very poorly and uneven edge, it looked like a super cheap Chinese edged knife I used to get decades ago. I was terribly disappointed, but luckily for me I know how to sharpen a knife, but for a $150, I shouldn't have had to do that. I finally got my Laguiole, but I won't be buying another:(