Overall happy with the purchase Product shipped promptly and was packaged well. The product appears to be of good quality. The installation was fairly easy (it took some time) and it looks good. We put it in use and it seems to work well. If you are looking for something like this I would give it a try.

Tremendous experience! Bought their longest towel bar. Excellent product, timely shipping, great service.

Very nice looking product The towel warmer looks very nice. I am sure it is size as advertised— but It is too narrow to drape a bath towel over in any “neat” way, Even folded in half. That is not their fault. I should have folded a towel and measured it before purchasing. It is a solid piece. It certainly looks a lot better than others I saw on display at big box stores. This looks like an art piece on the wall! I looked for a long time to find a longer one that had adjustable heat dial I have to read instructions about the dial because it should have. variations for temp but so far I just figured on and off. I had this installed as part of a remodel so I have to find where they put instructions!! It was packed very well for shipment. Ends up they delivered in alot of snow and box fell over and got buried in snow—- but all was fine and actual product was well protected.

Great service Though packaged well, our towel bar had concealed damage. Bathroom Butler quickly sent a replacement and a return label for the defective bar.

The site was informative The site was informative, the videos were helpful. The price was great, lots of reminders with the packaging and site. Can't wait to install it!!