Stan
GBGreat experience...quality products Great experience...quality products, top notch customer service. Received order quickly and in perfect condition. However, I mistakenly ordered product with the wrong finish, but Dean worked with me to return those items and replace with the correct finish. Again, very quick turn around time.
Eve
GBGreat service Though packaged well, our towel bar had concealed damage. Bathroom Butler quickly sent a replacement and a return label for the defective bar.
Mark T
GBExcellent service! Excellent service!
Sandy Choi
GBHappy with the products and customer service I ordered the towel bar and some robe hooks. The products came promptly. When I called customer service because one item was missing, they took cared of it right away. Clearly a business that cares about their service and customer satisfaction.
Barb Christmas
GBHigh quality products and great… High quality products and great customer service. We ordered three towel warmers. Here are all the reasons we are so glad we choose this company: • Products came with all the parts needed to install. • The towel warmers are well-made and the components are of high quality. • They work! Not only is it nice to use a nice warm towel, but heating them after use is reducing the dampness in the small bathroom. The motivation for writing a review however, is the customer service. My emails were answered within 24 hours or first thing the next business day. I had to exchange one of the items; that was executed promptly. Totally impressed.