Overall happy with the purchase Product shipped promptly and was packaged well. The product appears to be of good quality. The installation was fairly easy (it took some time) and it looks good. We put it in use and it seems to work well. If you are looking for something like this I would give it a try.

High quality products and great… High quality products and great customer service. We ordered three towel warmers. Here are all the reasons we are so glad we choose this company: • Products came with all the parts needed to install. • The towel warmers are well-made and the components are of high quality. • They work! Not only is it nice to use a nice warm towel, but heating them after use is reducing the dampness in the small bathroom. The motivation for writing a review however, is the customer service. My emails were answered within 24 hours or first thing the next business day. I had to exchange one of the items; that was executed promptly. Totally impressed.

I had a question about the electrical… I had a question about the electrical connection, so I called the company and an actual person answered the phone. It may have even been an owner. They answered my questions quickly. Delivery was fast too.

The site was informative The site was informative, the videos were helpful. The price was great, lots of reminders with the packaging and site. Can't wait to install it!!

Great experience...quality products Great experience...quality products, top notch customer service. Received order quickly and in perfect condition. However, I mistakenly ordered product with the wrong finish, but Dean worked with me to return those items and replace with the correct finish. Again, very quick turn around time.