Very nice looking product The towel warmer looks very nice. I am sure it is size as advertised— but It is too narrow to drape a bath towel over in any “neat” way, Even folded in half. That is not their fault. I should have folded a towel and measured it before purchasing. It is a solid piece. It certainly looks a lot better than others I saw on display at big box stores. This looks like an art piece on the wall! I looked for a long time to find a longer one that had adjustable heat dial I have to read instructions about the dial because it should have. variations for temp but so far I just figured on and off. I had this installed as part of a remodel so I have to find where they put instructions!! It was packed very well for shipment. Ends up they delivered in alot of snow and box fell over and got buried in snow—- but all was fine and actual product was well protected.

My supplemental order arrived undamaged the very next day. From my interactions - a great company focused on quality and customer service. ...John B My supplemental order arrived the very next day nicely packaged and undamaged. A great company focused on quality and exceptional customer service. ...John B

Responsive to my questions and timely… Responsive to my questions and timely shipping of product.

The product was shipped as stated and I… The product was shipped as stated and I was notified immediately when my ordered was received. Received my order on the date stated.

Overall happy with the purchase Product shipped promptly and was packaged well. The product appears to be of good quality. The installation was fairly easy (it took some time) and it looks good. We put it in use and it seems to work well. If you are looking for something like this I would give it a try.