I recently placed an order that was… I recently placed an order that was lost. The company made good on getting it to me before Christmas, even thouoh I contacted them just 5 days before. Top notch customer service and my husband is excited to try his new knife.

Excellent product, Fair price and fast service Excellent product, fair price and fast service.

IMARKU'S CUSTOMER SERVICE WAS TOP NOTCH ! Imarku's Customer Service was top notch ..... I purchased a set of Cookware from the company, when the pkg arrived, it was missing the Stock pot. I reached out immediatly to Imarku, presented photos of the pkg and explained the issue. I am happy to say that Imarku's Cust. Serv. was very professional and courteous at resolving the issue. Missing pot was received at my address shortly after arriving in their warehouse !

Took my money but no product and company doesn't anwer phone or emails I have not received any product but you charged my credit card. Because you use Shop, even though I filled in new address info, it populated with the old. I was unable to edit my order even though it had not been processed. I could not tell from the order detail if the pan had a honeycomb bottom. The phone # provided on a email is fictious. It does not have a business answering message and no one ever picks up. I have no idea what the status of my order is because imarku will not respond. I filed a complaint with the BBB to resolve.

Great product! My husband bought me the 3 piece cast iron skillets for Christmas. I loved them so much that I placed an order for 2 more sets for my daughters birthday which are in the same month. They had a free knife with your purchase but it was only letting me get the one free. I contacted customer service and ask could I get a free knife for the other daughter and they shipped it to me. Great pans! Great customer service!