Shipment came to the house undamaged Shipment came to the house undamaged. However, with the tub faucet assembly, item "J" (alignment pin) was missing from the Moen faucet box. This is not the fault of Hausera. However, I would have expected more from Moen.

smooth sailing Hausera had the bar-sink / prep sink faucet that was similar to the Kohler kitchen sink faucet that we already had. The search terms stood out so that we could find just what we were looking for without extra confusion, and at a practical price, and it was delivered very quickly with clear and accurate notification.

Good job-excellent on line coverage of… Good job-excellent on line coverage of the Moen kitchen faucet line. Shipped promptly- all detail boxes checked- tracking number presentation seamless and convenient. No problems and Big Brown [UPS] got it here promptly.

Beautiful Kohler sinks I was an easy shopping experience finding just what I wanted. Two sinks arrived on the date promised. Will order from Hausera again.

I spent $137 for a new hose and nozzle… I spent $137 for a new hose and nozzle for my faucet. You shipped it via UPS. UPS then delivered it to the local USPS last Thursday, 3-26. I have not received it and no one knows where it is. Why don't you choose a carrier who will actually DELIVER the product to the customers door. Now...I am out of $137 and no way to hold anyone accountable, since you provide no option to insure the order.