Shipment came to the house undamaged Shipment came to the house undamaged. However, with the tub faucet assembly, item "J" (alignment pin) was missing from the Moen faucet box. This is not the fault of Hausera. However, I would have expected more from Moen.

I had double ordered faucets for a… I had double ordered faucets for a roman tub fixture and needed to return a set to Hausera. Your rep was most pleasant and helpful in this effort. Would certainly send business in the future your way without reservation.

Pretty perfect Everything went great. Came in a timely fashion. One part showed up a few days late but customer service was awesome and we got it resolved. Highly recommend their services. Plus everything was delivered no damages. Always something to be said for that.

Fast delivery! -

I spent $137 for a new hose and nozzle… I spent $137 for a new hose and nozzle for my faucet. You shipped it via UPS. UPS then delivered it to the local USPS last Thursday, 3-26. I have not received it and no one knows where it is. Why don't you choose a carrier who will actually DELIVER the product to the customers door. Now...I am out of $137 and no way to hold anyone accountable, since you provide no option to insure the order.