Hassle free returns & great customer service I recently purchased bathroom faucets (Hansgrohe Metris C), Undermount Sinks (Kohler Ladena), and a shower system (Hansgrohe Raindance) for my bathroom remodel from them. Prices were reasonable after a 10% discount. Shipping was quick and everything arrived intact and on time. During the installation we found that there was an issue with the finish of the shower valve cover plate. They replaced the entire valve kit without a hassle. We are very happy with the customer service and will shop here again.

Ordering the faucet over the internet… Ordering the faucet over the internet was a pleasure. The product came in as promised and worked as described in the description. It was installed within an hour. This included, turning off the water, removing the old faucet, installing the new faucet, turning on the water and putting all tools away. After a couple of weeks the faucet is still working. It also has a lifetime warranty.

Updated review UPDATE: as soon as I posted my review a representative of Hausera reached out to me to resolve the issue. They expedited another tub to me just in time for our remodel, which is currently underway! The tub is gorgeous and I thought it was great that the company resolved my issue so quickly and without question. So happy I can update this review with good new! ——————————————- I hope to update this review soon but I never received a tracking number after I received confirmation of my purchase. My husband called to see how long the item would take to arrive since we need it for a bathroom remodel, we were told 5-6 business days. It’s been 11 days and still no update, he called again for an update and was given the tracking number. Now we have to try and track our VERY expensive purchase down through UPS. Not really happy at the moment and our bathroom remodel is scheduled to start next week!

It was a pleasure navigating your web… It was a pleasure navigating your web site,it made locating what I was looking for pretty simple. The quality of the product was a pleasent surprise. You guy's are not the cheapest in the world, but your worth every pennie. Great job, I'll certainly do buiseness with you again.

I had double ordered faucets for a… I had double ordered faucets for a roman tub fixture and needed to return a set to Hausera. Your rep was most pleasant and helpful in this effort. Would certainly send business in the future your way without reservation.