I spent $137 for a new hose and nozzle… I spent $137 for a new hose and nozzle for my faucet. You shipped it via UPS. UPS then delivered it to the local USPS last Thursday, 3-26. I have not received it and no one knows where it is. Why don't you choose a carrier who will actually DELIVER the product to the customers door. Now...I am out of $137 and no way to hold anyone accountable, since you provide no option to insure the order.

awesome service my order was processed… awesome service my order was processed and delivered within the time span given. It's exactly what we wanted and will be back to shop again with your company.

Ordering the faucet over the internet… Ordering the faucet over the internet was a pleasure. The product came in as promised and worked as described in the description. It was installed within an hour. This included, turning off the water, removing the old faucet, installing the new faucet, turning on the water and putting all tools away. After a couple of weeks the faucet is still working. It also has a lifetime warranty.

Delta Faucet purchase. I purchased a Delta faucet w/o sprayer attachment not realizing that I could not use my existing sprayer. After receiving the purchase I needed to return and then purchase the faucet with matching side prayer. The sales person on the phone was very friendly and helpful and so we completed the order and within 4 days (over a weekend) I received the replacement and have been very happy with it. It was installed today. The entire process was positive and I will be using Hausera again in the future.

It was a pleasure navigating your web… It was a pleasure navigating your web site,it made locating what I was looking for pretty simple. The quality of the product was a pleasent surprise. You guy's are not the cheapest in the world, but your worth every pennie. Great job, I'll certainly do buiseness with you again.