Good job-excellent on line coverage of… Good job-excellent on line coverage of the Moen kitchen faucet line. Shipped promptly- all detail boxes checked- tracking number presentation seamless and convenient. No problems and Big Brown [UPS] got it here promptly.

The shopping experience at your company… The shopping experience at your company was fine. But the product was not what I expected. I was looking for the older style K-4652-A-O Toilet Seat from approx. 15 years ago which was a lot better product and more comfortable to sit on.

Faucet (color/finish) was discontinued… Faucet (color/finish) was discontinued at factory, however Hausera had them available! We really wanted to get the same type since only the spray head went bad and I only want to replace that part for now. I now have a whole new faucet when/if the main unit needs repair. It was also less expensive than the original cost I paid from Kohler.

awesome service my order was processed… awesome service my order was processed and delivered within the time span given. It's exactly what we wanted and will be back to shop again with your company.

Shipment came to the house undamaged Shipment came to the house undamaged. However, with the tub faucet assembly, item "J" (alignment pin) was missing from the Moen faucet box. This is not the fault of Hausera. However, I would have expected more from Moen.