Fast delivery! -

Good job-excellent on line coverage of… Good job-excellent on line coverage of the Moen kitchen faucet line. Shipped promptly- all detail boxes checked- tracking number presentation seamless and convenient. No problems and Big Brown [UPS] got it here promptly.

I spent $137 for a new hose and nozzle… I spent $137 for a new hose and nozzle for my faucet. You shipped it via UPS. UPS then delivered it to the local USPS last Thursday, 3-26. I have not received it and no one knows where it is. Why don't you choose a carrier who will actually DELIVER the product to the customers door. Now...I am out of $137 and no way to hold anyone accountable, since you provide no option to insure the order.

The shopping experience at your company… The shopping experience at your company was fine. But the product was not what I expected. I was looking for the older style K-4652-A-O Toilet Seat from approx. 15 years ago which was a lot better product and more comfortable to sit on.

Shipment came to the house undamaged Shipment came to the house undamaged. However, with the tub faucet assembly, item "J" (alignment pin) was missing from the Moen faucet box. This is not the fault of Hausera. However, I would have expected more from Moen.