I spent $137 for a new hose and nozzle… I spent $137 for a new hose and nozzle for my faucet. You shipped it via UPS. UPS then delivered it to the local USPS last Thursday, 3-26. I have not received it and no one knows where it is. Why don't you choose a carrier who will actually DELIVER the product to the customers door. Now...I am out of $137 and no way to hold anyone accountable, since you provide no option to insure the order.

It was a pleasure navigating your web… It was a pleasure navigating your web site,it made locating what I was looking for pretty simple. The quality of the product was a pleasent surprise. You guy's are not the cheapest in the world, but your worth every pennie. Great job, I'll certainly do buiseness with you again.

The shopping experience at your company… The shopping experience at your company was fine. But the product was not what I expected. I was looking for the older style K-4652-A-O Toilet Seat from approx. 15 years ago which was a lot better product and more comfortable to sit on.

Lower price Lower price, fast delivery and 1st quality Delta product. Wil order again for our 2nd bathroom remodel.

Updated review UPDATE: as soon as I posted my review a representative of Hausera reached out to me to resolve the issue. They expedited another tub to me just in time for our remodel, which is currently underway! The tub is gorgeous and I thought it was great that the company resolved my issue so quickly and without question. So happy I can update this review with good new! ——————————————- I hope to update this review soon but I never received a tracking number after I received confirmation of my purchase. My husband called to see how long the item would take to arrive since we need it for a bathroom remodel, we were told 5-6 business days. It’s been 11 days and still no update, he called again for an update and was given the tracking number. Now we have to try and track our VERY expensive purchase down through UPS. Not really happy at the moment and our bathroom remodel is scheduled to start next week!