John
GBI spent $137 for a new hose and nozzle… I spent $137 for a new hose and nozzle for my faucet. You shipped it via UPS. UPS then delivered it to the local USPS last Thursday, 3-26. I have not received it and no one knows where it is. Why don't you choose a carrier who will actually DELIVER the product to the customers door. Now...I am out of $137 and no way to hold anyone accountable, since you provide no option to insure the order.
JEFF K.
GBFaucet (color/finish) was discontinued… Faucet (color/finish) was discontinued at factory, however Hausera had them available! We really wanted to get the same type since only the spray head went bad and I only want to replace that part for now. I now have a whole new faucet when/if the main unit needs repair. It was also less expensive than the original cost I paid from Kohler.
Linda
GBsmooth sailing Hausera had the bar-sink / prep sink faucet that was similar to the Kohler kitchen sink faucet that we already had. The search terms stood out so that we could find just what we were looking for without extra confusion, and at a practical price, and it was delivered very quickly with clear and accurate notification.
Ralph
GBPretty perfect Everything went great. Came in a timely fashion. One part showed up a few days late but customer service was awesome and we got it resolved. Highly recommend their services. Plus everything was delivered no damages. Always something to be said for that.
Timothy O'Connell
GBFast delivery! -