The shopping experience at your company… The shopping experience at your company was fine. But the product was not what I expected. I was looking for the older style K-4652-A-O Toilet Seat from approx. 15 years ago which was a lot better product and more comfortable to sit on.

Towel bars and ring to update our bathroom fixtures Purchased a 24" towel bar, a 24" double-towel bar and a towel ring, to replace the ones in our bathroom. Love the brushed nickel. Very well made bars and ring. Very satisfied with our purchase.

Pretty perfect Everything went great. Came in a timely fashion. One part showed up a few days late but customer service was awesome and we got it resolved. Highly recommend their services. Plus everything was delivered no damages. Always something to be said for that.

Shipment came to the house undamaged Shipment came to the house undamaged. However, with the tub faucet assembly, item "J" (alignment pin) was missing from the Moen faucet box. This is not the fault of Hausera. However, I would have expected more from Moen.

Hassle free returns & great customer service I recently purchased bathroom faucets (Hansgrohe Metris C), Undermount Sinks (Kohler Ladena), and a shower system (Hansgrohe Raindance) for my bathroom remodel from them. Prices were reasonable after a 10% discount. Shipping was quick and everything arrived intact and on time. During the installation we found that there was an issue with the finish of the shower valve cover plate. They replaced the entire valve kit without a hassle. We are very happy with the customer service and will shop here again.