I’m really happy with my new kitchen… I’m really happy with my new kitchen faucet, it hasn’t been installed yet but looks really nice , good quality, it arrived on the date that I was told it would .

I had double ordered faucets for a… I had double ordered faucets for a roman tub fixture and needed to return a set to Hausera. Your rep was most pleasant and helpful in this effort. Would certainly send business in the future your way without reservation.

Updated review UPDATE: as soon as I posted my review a representative of Hausera reached out to me to resolve the issue. They expedited another tub to me just in time for our remodel, which is currently underway! The tub is gorgeous and I thought it was great that the company resolved my issue so quickly and without question. So happy I can update this review with good new! ——————————————- I hope to update this review soon but I never received a tracking number after I received confirmation of my purchase. My husband called to see how long the item would take to arrive since we need it for a bathroom remodel, we were told 5-6 business days. It’s been 11 days and still no update, he called again for an update and was given the tracking number. Now we have to try and track our VERY expensive purchase down through UPS. Not really happy at the moment and our bathroom remodel is scheduled to start next week!

Faucet (color/finish) was discontinued… Faucet (color/finish) was discontinued at factory, however Hausera had them available! We really wanted to get the same type since only the spray head went bad and I only want to replace that part for now. I now have a whole new faucet when/if the main unit needs repair. It was also less expensive than the original cost I paid from Kohler.

Shipment came to the house undamaged Shipment came to the house undamaged. However, with the tub faucet assembly, item "J" (alignment pin) was missing from the Moen faucet box. This is not the fault of Hausera. However, I would have expected more from Moen.