Michelle Andrews
GBI needed to cancel my order and HAVA… I needed to cancel my order and HAVA customer service was very responsive and supportive. They were able to cancel the delivery before it left the warehouse. I really appreciated their thoughtfulness, professionalism, and return policy. I will be ordering from them again.
Güneş Tan
GBAmazing!! Best!! First of all, excellent customer service. Very helpful and caring. I ordered an air dishwasher and I live in Illinois. Since it came from a distance, there was a problem inside the machine due to the error of the cargo. I was very upset and wrote an e-mail to customer service. Customer service sent a new dishwasher, can you believe it? You are all wonderful. Thank you all very much. If there were 10 points, I would give 10 points. You are the best in America.
Catherine Curtis
GBHAVA customer support was extremely… HAVA customer support was extremely helpful to me. It's a complicated story but I was being a bit of a helicopter parent and sending my son a dishwasher. We realized too late that they were not permitted in my son's apartment and then various problems prevented me from discovering that there had been a problem with the shipper and the PO box. Even though I was really tardy figuring this out HAVA hung in there with me, helped me track down the dishwasher and then waved the restocking fee when I finally was able to send it back. It was a long process but the department always responded to my emails in a polite, timely and reasonable fashion. Based on the quality of their customer service, I expect their dishwasher is excellent.