wow. super service I placed an order Mon, received a confirming email within moments of placing the order. It was delivered Wed. Perfect condition. Easy site to use. Metrokitchn will be my go to kitchen site always. wow

Excellent Service!!! We ordered a set of pots & pans and qualified for free shipping. To my wonderful surprise, we received our order within a few days. Greatly appreciate their excellent customer service!!!

Why I will never purchase another item from MetroKitchen! As I love to cook and always wanted to try a ceramic knife, I thought I would start with the best, so several month ago I purchased a a Kyocera Kyotop 6 inch chef's knife from Metrokitchen, a company that I have purchased from before. The knife costing over $200. dollars came beautifully packaged and appeared to be of good quality. My first attempt would be the ultimate knife test... Slicing a Tomato!. UGGH... I had to look at what I was holding, I thought that I had picked up a butter knife be mistake. The ceramic knife mashed its way into the skin of the tomato a full half blade before it decided to cut. Having a top line knife collection from Shun to Wusthuf and knowing what a quality knife is, this glass hatchet will not join the family. I put the knife neatly back in its box and called MetroKitchen to inquire on how to return the knife. Explaining that I used the knife once and was extremely dissatisfied with its performance, I was told that I could not return the knife because it was used. MetroKitchen does not accept the return of used equipment. How can you tell if a product is good or not if you can't use it at least once? This knife was sold under the premise that is sharper than any metal knife, it is not as advertised and with MetroKicken's policy of no-return, I now own a $200. garden tool.

Good prices, great customer service I buy a lot of cookware on-line and I have found MetroKitchen to have very good prices and high quality cookware. But what I really like about them is their customer service. I get prompt responses from them by email and phone and they have gone out of their way to help me. For example, I recently bought a Vita-Mix blender and they agreed to match a lower price I found on the web. They don't have an enormous selection, but what they have is all quality.