I really like the quality and selection … I really like the quality and selection of products they have. My issue is with Shipping pricing. I purchased a decorating bag for $3.99. It came in a padded envelope and was charged $18 for shipping. I also was able to get a product Hubert makes but purchased it through Amazon because after shipping was included each of my 6 items were $13 less a piece through Amazon (even though the product shipped to us directly from Hubert).

Thank you for helping me get my order … Thank you for helping me get my order placed after not being able to complete it on line due to not realizing you did not take Discover. Thank you Sharon for resolving ordering the incorrect items in a prompt manner.

Amazing company! The website is super easy to navigate and they honestly have everything you need for the kitchen! Not just for commercial but for personal kitchens as well! They shipped my order that same week and it arrived in a timely matter! This is my second time buying from them and I won't hesitate to buy from them again!! Great service and great products!!

Be very careful dealing with Hubert I ordered from them on March 22 2023. Some stands and baskets for baguettes. I had just been burned using another company so when ordering from a company I make sure I record taking note of every promise. I dealt with employee 705. She simply made promises for delivery of when I would receive the products with a statement that she had put a rush on the order. I was also told if I did not receive a tracking number to call back. Well 3 days went by and no tracking number. I went to the invoice number and found it riddled with errors. The employee got my business name wrong, my address wrong and the kicker for me (the reason I canceled my order) was because the box that states rush or not was marked “no”. There were too many errors to be a coincidence so I listened to the conversation again and I was very careful when giving her the info spelling things phonetically W as in William and repeating things. I was dead tired when I ordered as it’s a new business and lots of work with little sleep and you could hear it in the conversation but I was polite so I can’t really imagine why a clerk would be malicious in this way however I do get the feeling of being messed with. Perhaps because I told her I needed to make sure the order arrived within the time frame I needed it by. Anyways, I canceled the order the first thing on the 27th and now they still haven’t processed my refund. The reason I’m posting the review is because employee 705 stated they were planning on getting to it on Monday the 3rd. I guess I shouldn’t be surprised. All I can say is, every worker I spoke to sounded disgruntled and I my guess is the working culture within the company is not a healthy one. My suggestion is do not deal with them. They don’t deserve your business.

Would probably 3.5 stars Would probably 3.5 stars. Can be a little difficult at times trying to find items by using their search box, but you can always call and the customer service support will find the item you are looking to order. it would be a nice feature if they could show company discounts on the items. I may purchase more items if I knew at the beginning that I was staying within my budget.