Sean Hodges
GBPoor Quality Kitchen Cabinet Laminate Company I have had numerous problems with my kitchen cabinet renovation project with Kitchen Magic. I've had several delays (2 months) due to receiving the wrong size doors due to the bad measurements and was shipped the wrong style (cabinet door) glass. If you are an existing customer, good luck trying to reach the warranty department or any live body when calling. I always have to select #2 for new customer inquiries to reach a representative. The warranty department has only responded to me by email. I have had multiple issues with the quality of the laminate and cabinet doors. You get a limited one year warranty on labor, after that customers are charged a $300.00 labor fee for each claim. The laminate on the doors and cabinets are peeling, cracking and chipping. Kitchen Magic use low quality laminate which leave customers stuck with having to pay their high service charges to repair or replace any laminate that's damaged. It would have been more cost effective to get my cabinets professionally painted than to laminate them with poor quality "laminate" materials that's falling apart after one year.
David Glasofer
GBGreat Job...Very Impressed I was very impressed with how Kitchen Magic created our new kitchen. From start to finish they made the process easy. The work and the quality of the materials was top notch, The staff and installers were friendly, helpful and professional. And, above all, the price was less then we expected.
John & Jodi
GBPoor Service Poor Service! Scheduled a appointment for a estimate two weeks ago with them. Rearranged our schedules to be home and the day of they call to cancel with every excuse in the book. It's no way to run a business and poor customer service.
Cassandra Keeser
GBBad salesman John Serafin salesman at kitchen magic created lies about the doors and even the design we picked at the time we signed the contract and gave a deposit . we found this out days later when the man who came to measure told us the door was not available for the price was told to us by that salesman John. He also lied that we didn't need to upgrade our lazy Susan component only the doors which was not correct from the measurement guy who said we had to pay more than the contracted stated. This place is a rip off they want to get your money and say anything at time of sale. BEWARE DO NOT GIVE THEM ANY BUSINESS!
Leigh Wheaton
GBAmazing! My refaced kitchen looks like a brand new kitchen My salesperson was full of knowledge and suggestions and once the project was started, we couldn't have been happier with out installer, Damon! He came early and worked late every day until the project was finished and he cleaned the area top to bottom before leaving each night. The finished product looks absolutely amazing.