Miriam Medrano
GBGreat Service I received my Tofubud with a large crack in the large tub that’s meant to hold the water pressed from the tofu. This was unfortunate, but most likely happened during transit, oh well. I contacted their customer support and they were able to assist me so quickly and efficiently! They kept me constantly up to date with any new developments on my replacement, down to the day it was delivered. Couldn’t have asked for better service! Now that I have received my Tofubud and gotten the chance to test it out, I can def say it was worth the wait/exchange. Has made the prep infinitely quicker and mess-free!! 10/10 recommend!
Robert Wilson
GBPhenomenal Customer Service! I ordered two TofuBuds that arrived damaged, due to shipping. They replaced both of them swiftly and carefully. My contact with them was easy, with their quick and helpful replies. One of the best customer service experiences I have ever had. I will recommend them to everyone.
Peter Dunseith
ITTofubud is not suitable for draining and pressing homemade tofu I make my own tofu and need a tofu press that is suitable for artisan-made tofu. NOT TOFUBUD. It is only suitable for pressing store-bought tofu blocks when you want your tofu more compressed. As a tool for draining and pressing homemade tofu it is quite useless. I will be returning the Tofubud, and I wish that the company made it clear in their advertising that the product has such a limited application.
Walt
GBI ordered my tofu bud a few weeks ago… I ordered my tofu bud a few weeks ago and had an original shipping date that changed to an earlier date so I would be getting it a lot sooner. On the day it was to be delivered I got a text from the post office saying they sent it back due to an incomplete address. I sent an email to tofubud support and got a response asking me if my address was correct. I responded back saying it was and they confirmed that it was being returned to them and that they would contact the warehouse to send a new one out to me. I received it the other day and had the chance to use it for the first time last night. It works perfectly! I looked at several other tofu presses but kept coming back to this one. The person that worked with me kept in touch making sure that I received my purchase. She even confirmed that I did receive it after getting a notice that it was delivered. More companies need to follow the customer support model that this company is using. I will definitely buy from them again and tell others to do so
Alicia
GBso glad I purchased TofuBud I am so glad I purchased TofuBud! It is so easy to use, I don’t waste paper towels and I can be doing other things while the tofu is having the liquid squeezed out Love the texture of the tofu!