Great customer service My Tofubud arrived cracked and customer service was super quick and friendly about getting a new one shipped to me! Plus it's a great product ☺️

A handy device A handy device. Always wanted to press tofu but didn't like my improvised methods. Glad to be able to try some new tofu techniques. Customer service was extremely helpful--great all-around experience.

I received the first tofu press VERY… I received the first tofu press VERY quickly but noticed that it arrived damaged. I wrote the customer service representatives after business hours and they got back to me WITHIN TWO HOURS. A replacement was immediately sent out and I couldn't be happier with the kind and helpful support I received.

Great Press, Even Better Support Team! I do agree with the other reviews that this press is a game changer for my tofu, and has really made my switch to veganism easier. But! I want to talk more about the service team who make this all possible. My first press unfortunately arrived with a crack (personally I think it was a mishap during delivery - it still worked great except for a small leak, which really speaks to the sturdiness of the press even after damage). I contacted support to see if they had any recommendations for sealing it off, and instead they shipped a replacement! The support team was nothing but kind, and I really can't express my gratitude enough for their understanding.

Great customer service My order was returned prior to arrival due to the sender entering the address incorrectly, customer service member Lanie responded the day that I reached out and was very kind, helpful and sent me a new order right away.