Great customer service I ordered a tofubud tofu press and it arrived damaged. I contacted customer care and they quickly resolved the issue and sent me a new replacement. I am hopeful this will arive with no problems and i can't wait to start using it.

Tofubud is not suitable for draining and pressing homemade tofu I make my own tofu and need a tofu press that is suitable for artisan-made tofu. NOT TOFUBUD. It is only suitable for pressing store-bought tofu blocks when you want your tofu more compressed. As a tool for draining and pressing homemade tofu it is quite useless. I will be returning the Tofubud, and I wish that the company made it clear in their advertising that the product has such a limited application.

I received the first tofu press VERY… I received the first tofu press VERY quickly but noticed that it arrived damaged. I wrote the customer service representatives after business hours and they got back to me WITHIN TWO HOURS. A replacement was immediately sent out and I couldn't be happier with the kind and helpful support I received.

I ordered my tofu bud a few weeks ago… I ordered my tofu bud a few weeks ago and had an original shipping date that changed to an earlier date so I would be getting it a lot sooner. On the day it was to be delivered I got a text from the post office saying they sent it back due to an incomplete address. I sent an email to tofubud support and got a response asking me if my address was correct. I responded back saying it was and they confirmed that it was being returned to them and that they would contact the warehouse to send a new one out to me. I received it the other day and had the chance to use it for the first time last night. It works perfectly! I looked at several other tofu presses but kept coming back to this one. The person that worked with me kept in touch making sure that I received my purchase. She even confirmed that I did receive it after getting a notice that it was delivered. More companies need to follow the customer support model that this company is using. I will definitely buy from them again and tell others to do so

We have made several purchases at… We have made several purchases at Tofubud and with each purchase, the support team has provided the best service a client could ask for from a supplier of consumer products. Each product exceeds expectations and best of all our meals have reached new levels of WOW and Awesomeness!! Thank you again Tofubud!!!