Grace Moore
GBGreat customer service My Tofubud arrived cracked and customer service was super quick and friendly about getting a new one shipped to me! Plus it's a great product ☺️
Chris
GBA handy device A handy device. Always wanted to press tofu but didn't like my improvised methods. Glad to be able to try some new tofu techniques. Customer service was extremely helpful--great all-around experience.
Peter Dunseith
ITTofubud is not suitable for draining and pressing homemade tofu I make my own tofu and need a tofu press that is suitable for artisan-made tofu. NOT TOFUBUD. It is only suitable for pressing store-bought tofu blocks when you want your tofu more compressed. As a tool for draining and pressing homemade tofu it is quite useless. I will be returning the Tofubud, and I wish that the company made it clear in their advertising that the product has such a limited application.
Melonie W.
GBI received the first tofu press VERY… I received the first tofu press VERY quickly but noticed that it arrived damaged. I wrote the customer service representatives after business hours and they got back to me WITHIN TWO HOURS. A replacement was immediately sent out and I couldn't be happier with the kind and helpful support I received.
Walt
GBI ordered my tofu bud a few weeks ago… I ordered my tofu bud a few weeks ago and had an original shipping date that changed to an earlier date so I would be getting it a lot sooner. On the day it was to be delivered I got a text from the post office saying they sent it back due to an incomplete address. I sent an email to tofubud support and got a response asking me if my address was correct. I responded back saying it was and they confirmed that it was being returned to them and that they would contact the warehouse to send a new one out to me. I received it the other day and had the chance to use it for the first time last night. It works perfectly! I looked at several other tofu presses but kept coming back to this one. The person that worked with me kept in touch making sure that I received my purchase. She even confirmed that I did receive it after getting a notice that it was delivered. More companies need to follow the customer support model that this company is using. I will definitely buy from them again and tell others to do so