Melonie W.
GBI received the first tofu press VERY… I received the first tofu press VERY quickly but noticed that it arrived damaged. I wrote the customer service representatives after business hours and they got back to me WITHIN TWO HOURS. A replacement was immediately sent out and I couldn't be happier with the kind and helpful support I received.
Robert Wilson
GBPhenomenal Customer Service! I ordered two TofuBuds that arrived damaged, due to shipping. They replaced both of them swiftly and carefully. My contact with them was easy, with their quick and helpful replies. One of the best customer service experiences I have ever had. I will recommend them to everyone.
Miriam Medrano
GBGreat Service I received my Tofubud with a large crack in the large tub that’s meant to hold the water pressed from the tofu. This was unfortunate, but most likely happened during transit, oh well. I contacted their customer support and they were able to assist me so quickly and efficiently! They kept me constantly up to date with any new developments on my replacement, down to the day it was delivered. Couldn’t have asked for better service! Now that I have received my Tofubud and gotten the chance to test it out, I can def say it was worth the wait/exchange. Has made the prep infinitely quicker and mess-free!! 10/10 recommend!
Chris
GBA handy device A handy device. Always wanted to press tofu but didn't like my improvised methods. Glad to be able to try some new tofu techniques. Customer service was extremely helpful--great all-around experience.
Tiara Kaiser
GBGreat customer service I ordered a tofubud tofu press and it arrived damaged. I contacted customer care and they quickly resolved the issue and sent me a new replacement. I am hopeful this will arive with no problems and i can't wait to start using it.