DO NOT BUY ANYTHING HERE DO NOT BUY ANYTHING HERE! Total scam. I purchased some bathroom faucets here, after receiving them, I realized they were way bigger than listed on their site and would not work for the bathrooms. I’ve attempted to return these, but it is impossible to get a response. They keep messaging me “the American warehouse is having issues.” I don’t really care? Just send me a return label? Also won’t give me any instructions on how to make a return, won’t answer any emails, and won’t answer phone. The “return policy” on their site is a total lie and the product I received weren’t correct. I’m now out money for 3 faucets that weren’t the right size.

I regeret my purchase from Sweet Home… I regeret my purchase from Sweet Home Collection. To recap, I ordered some sheets on 12/20 because the item description said they would arrive by 12/26. They sent me an email saying they had shipped on 12/22 and would arrive by 12/28. Since then, Fedex tracking shows they have travelled from New Jersey, to Mississippi, to Tennessee to Kansas and landed in Colorado where they have been for the past 5 days. Fedex does not have an estimated delivery date to my address in Illinois. Sweet Home refuses to help and says shipping is slower due to the holidays and covid. Feeling like I threw my money away at this point - 16 days after placing the order with no arrival date available. I would never shop here again.

Loving my new bed set I was surprised by the low reviews I saw because I recently ordered a bed in a bag set and I love it. It is the softest and most comfortable bed set I've ever owned. The prices are amazing and the styles are very fashionable. I received my order very quickly (less than a week), even quicker than promised. I would not hesitate to order from them again.

I purchased 4 goose down pillows I purchased 4 goose down pillows. I am very dissatisfied with them. I think they forgot to put the feathers in them. Would not recommend. I would prefer to return them..

The worst customer service possible I bought a bathtub from them, and the tracking app didn't work. I called the phone number and someone who spoke very little English answered "hello" and kept apologizing without being able to helping me and there was no one else to talk to. I was told I would get email confirmation about when I would receive the tub, I never did. I finally asked for a refund and one month later I still haven't received it. It is by far the worst customer service