Randi
GBI purchased 4 goose down pillows I purchased 4 goose down pillows. I am very dissatisfied with them. I think they forgot to put the feathers in them. Would not recommend. I would prefer to return them..
JackVSage
GBWorst company I have ever seen for… Worst company I have ever seen for customer service. They claim my bedding has shipped even though UPS has no record of the package. Sweet Home does not reply and Amazon will not give me a refund because Sweet Home claims the bedding is en route. Do Not work with this scamming company.
Camille Cappas
GBDO NOT BUY ANYTHING FROM SWEET HOME… DO NOT BUY ANYTHING FROM SWEET HOME COLLECTION!!! I had ordered King sheets in December and they sent me Queen sheets! I returned the Queen sheets with a copy of their invoice slip and wrote that they sent me the wrong sheets and please send me King sheets or credit my charge card. In January, I notified them again and Customer Service stated that they never received my returned sheets! In order to credit my account, they would need my tracking number. With all the after Christmas cleaning, I must have thrown out the post office tracking receipt! They did not believe me and now I am out a set of sheets or a credit because of their mistake in sending me the wrong sized sheets. One would think this company would believe and honor their customers instead of losing more customers.
AM
GBThis company is a SCAM they will not… This company is a SCAM they will not send you the product you purchase, they will print the shipping label so that you can’t ask for a refund or return and then never ship the items you paid for. I will have to get my bank to cancel the transaction after 2 months of waiting for the comforter to ship. Their support team will not respond to emails or phone calls. Worst company out there. Save your money and your time and don’t buy from sweet home collection....
Michaela Berra
GBDO NOT BUY ANYTHING HERE DO NOT BUY ANYTHING HERE! Total scam. I purchased some bathroom faucets here, after receiving them, I realized they were way bigger than listed on their site and would not work for the bathrooms. I’ve attempted to return these, but it is impossible to get a response. They keep messaging me “the American warehouse is having issues.” I don’t really care? Just send me a return label? Also won’t give me any instructions on how to make a return, won’t answer any emails, and won’t answer phone. The “return policy” on their site is a total lie and the product I received weren’t correct. I’m now out money for 3 faucets that weren’t the right size.