DO NOT BUY ANYTHING HERE DO NOT BUY ANYTHING HERE! Total scam. I purchased some bathroom faucets here, after receiving them, I realized they were way bigger than listed on their site and would not work for the bathrooms. I’ve attempted to return these, but it is impossible to get a response. They keep messaging me “the American warehouse is having issues.” I don’t really care? Just send me a return label? Also won’t give me any instructions on how to make a return, won’t answer any emails, and won’t answer phone. The “return policy” on their site is a total lie and the product I received weren’t correct. I’m now out money for 3 faucets that weren’t the right size.

This company is a SCAM they will not… This company is a SCAM they will not send you the product you purchase, they will print the shipping label so that you can’t ask for a refund or return and then never ship the items you paid for. I will have to get my bank to cancel the transaction after 2 months of waiting for the comforter to ship. Their support team will not respond to emails or phone calls. Worst company out there. Save your money and your time and don’t buy from sweet home collection....

DO NOT BUY ANYTHING FROM SWEET HOME… DO NOT BUY ANYTHING FROM SWEET HOME COLLECTION!!! I had ordered King sheets in December and they sent me Queen sheets! I returned the Queen sheets with a copy of their invoice slip and wrote that they sent me the wrong sheets and please send me King sheets or credit my charge card. In January, I notified them again and Customer Service stated that they never received my returned sheets! In order to credit my account, they would need my tracking number. With all the after Christmas cleaning, I must have thrown out the post office tracking receipt! They did not believe me and now I am out a set of sheets or a credit because of their mistake in sending me the wrong sized sheets. One would think this company would believe and honor their customers instead of losing more customers.

Absolute garbage company Absolute garbage company! It's been over a month and they havent shipped my product and refuse to give me a refund. Do not buy ANYTHING from this company.

I regeret my purchase from Sweet Home… I regeret my purchase from Sweet Home Collection. To recap, I ordered some sheets on 12/20 because the item description said they would arrive by 12/26. They sent me an email saying they had shipped on 12/22 and would arrive by 12/28. Since then, Fedex tracking shows they have travelled from New Jersey, to Mississippi, to Tennessee to Kansas and landed in Colorado where they have been for the past 5 days. Fedex does not have an estimated delivery date to my address in Illinois. Sweet Home refuses to help and says shipping is slower due to the holidays and covid. Feeling like I threw my money away at this point - 16 days after placing the order with no arrival date available. I would never shop here again.