Great communication Great communication on status of my order. Still waiting to receive it as production is behind, but hopeful to receive within the week!

My beautiful ring!!! My mother wA born in South Dakota and I have always loved the Black Hills jewelry!!!💜💜😊

Awesome staff, extremely helpful I purchased a wedding set for a 20th anniversary gift for my wife. Ordered a little later than planned. These people did everything they could to make sure I had the rings on time! Even better they got it to me even earlier than their best guess! I sooo appreciate these people and will buy from them again. Shop here with confidence. Highly recommended!!!!!

Some delays… Never answered phone so took advantage of email and chat, receiving repeated replies of manufacturing delays. Apparently rep. wasn't knowledgeable in shipping methods or tracking, claiming it shipped regular mail but was actually shipped fedex. Eventually, company claimed a wrong address delivery issue, recovery, and redelivery. Still unsure which response was based on fact, in any event product was eventually received as described.

Perfect Perfect. The only problem was they sent me wrong date on shipping,a month difference. Said it was coming in February but had a misprint in e-mail and item arrived on time.