Very unhappy with the customer service Very unhappy with the customer service. I ordered a dress 2 weeks before my wedding. I contacted the comonqy and was told it should arrive before the end of the week dress never came. I called their London brunch and explained to them that it was my wedding dress and I needbit to arrive ontime. The lady said she will post it on Monday for next day delivery which she never did I called and messaged tirelessly eith no response. She answered me on Tuesday and said she has posted it and it will arrive on Wednesday morning it is 1400 Wednesday the dress has not arrived and my wedding is today soo disappointed. I DO NOT RECOMMEND THIS COMPANY TO ANYONE SHOPPING FOR IMPORTANT EVENTS IT WONT ARRIVE ON TIME AND THEIR COMMUNICATION IS HORRIBLE THEY DONT REPLY IM SOO ANGRY. SHE ASKED ME TO SEND THE DRESS BACK FOR A REFUND HOW CAN I SEND IT BACK WHEN IT HASNT EVEN ARRIVED

My order is due next week so I'll give… My order is due next week so I'll give a proper review then. Hoping to hear back from Casadelamo.

Poor fit Poor fit. Dresses are normally top big on top n tight at bottom… is it really a Uk size18. I’ve taken to tailor for adjustments as I need it in a couple of days time

Very Poor communication ! I want to return the dresses because they are faulty, but there is no return address. I tried messaging but I get no response. I will come back with a full review if I get no joy. Please email your return address. My order number is 2H6GTS7T-1

Excellent dress Excellent dress, everyone complimented me. The dress was beautiful and she even made a matching scarf and face mask. Lots of lining and a very thick material.