CUSTOMER SERVICE EVERYONE THERE IS VERY FRIENDLY AND TANYA IS VERY EDUCATIONAL AND ALWAYS LOOKS FOR A GREAT DEAL THANK YOU TANYA

EXCELLENT!!!!! His name is Paul at the Lombard, Illinois location.The salesman The salesman, Paul, came over, greeted us, located what we needed, explained the merchandise. The total experience was great. The only thing I was disappointed about the delivery date at the end of June. Graduation brings out of town guest and I was hoping I would have my bed, mattresses, etc. by May 20th, but I have to wait until June 27th. Bummer! Other than that, I was pleased and will return to purchase more furniture, and tell others about this location. Thank you.

Overall Experience was great! The overall experience from beginning to end was really great. The sales personnel (Jim and Brian in Rockford) we helpful, patient and accommodating. The delivery by Jose was timely and communication was great on timing of delivery!

When I entered to store I was greeted… When I entered to store I was greeted by Valentin Gudino and he was very kind and asked me how he could help me. I explained about my desire to find a TV Console he listened to what I was looking for and took me over to view some. After my viewing the one I liked he explained in detail how it would meet the needs for what I wanted. I shared with him how I had considered Wayfair but decided that I would go to a store for a better experience, which is what I got, only it was an amazing one. He wend above and beyond my expectations. Because of Valentin I will consider coming back to The Room Place for any future items I want to purchase. I give Valentin 5 STARS I highly recommend him for a higher position as he is a valued asset you don't want to loss.

Set up delivery to local store Set up delivery to local store. Merchandise was suppose to be boxed. Was put together and damaged. Then told me they did me a favor by having it brought to local store. Regardless I was a customer still purchasing from the store.