Their website is very easy to navigate…See above comment Their website is very easy to navigate and it took only two days for the finished product to be safely delivered by UPS to Ontario, Canada!!!! The laser etching was 100% of the photo I had in my order. If you are looking for a special gift the 3D Rectangle Crystal with Lighting Stand is the perfect memory gift.

BEWARE! Horriblet 0/5 BEWARE! 0/5 *** THE COMPANY RESPONSE IS A LIE*** I was dissatisfied with the Crystal. After many email exchanges with their support, a “manager” finally offered to replace it and do it right. I submitted a larger picture (which they should have used the first time), and added engraving. I paid for the light base which they did not send the first time and now they are claiming it was my mistake. Unprofessional, unethical. I didn’t forget to add anything on the order - they just made a terrible product, They shrank the image so small that it was lost in the crystal and barely visible. They didn’t include the base that I paid for and refuse to fix their mistake or offer a refund. There is no phone number and their “customer support” is only via email. HUGE RED FLAG. This is one of the worst companies I’ve ever dealt with. They won’t fix their mistake and they refuse to refund me. ALSO, DON’T BELIEVE THE WEBSITE - there is no “30-day return” and no “guaranteed satisfaction”. From their website in their own words: “We want you to love your crystals. We want you to be 100% satisfied with your product. If anything in your crystal doesn't meet your expectations, we'll make it right” Well, they refuse to “make it right” .. UNPROFESSIONAL, UNETHICAL. Also, THE PICTURES ON THE WEBSITE look fake because the finished product LOOKS NOTHING LIKE the pictures on the website. They must use enhanced photos to make the crystal look like a real photo; it doesn’t. BEWARE OF THIS COMPANY!

The Crystal photo of my dog is perfect The Crystal photo of my dog is perfect. My family will have this photo to cherish for many years to come. It had to be perfect and it is.

Brilliant and lovely product and excellent quality... The quick reply from my queries and action on the issue I had with my purchase was brilliant. Excellent product quality!!! I highly recommend this product! I will definitely order for more.... Wify was so happy with my anniversary gift....

Its phenomenal ! Its here, its phenomenal. Can’t take my eyes off this loving remembrance of our little girl Cinnamon. What a unique and beautiful way to celebrate or remember such special people, pets and events.