Aurore Sauvet
FRBuying a rug from them is like having a shedding cow in your living room I waited over a year before making this comment so that my anger would lessen. I bought my rug at the end of October 2022 following a recommendation from a friend. I wanted a lightgrey color and the customer service was great, very responsive to my requests until the rug was sent. After a month, black spots appeared and I contacted them with supporting photos because I was very surprised. No one responded to me until I opened a dispute through Paypal. And there, an ocean of bad faith (it's because you sit on the carpet...), an offer of $50 compensation for a $500 carpet, a clear refusal to exchange my carpet for the model similar to that of my friend (long hair) because the transport was too expensive. In short, poor quality, no after-sales service and hairs all over the house. Too bad we can no longer post photos to show you the carnage...
Jarred R.
GBShipped extremely fast Shipped extremely fast! It is more beautiful in person and will be loved for years to come!! Will be looking here again, in the future for authentic hides. Honestly alot larger in person that it looked on the site but very appreciative on the cut and quality!
Anne Jaggi
GBI had a fantastic experience I had a fantastic experience with them. Sadly the rug I ordered got lost in inventory, but they offered to send me another rug or a refund. Sadly I couldn’t find another rug that I liked at the moment but they refunded me very quickly. Will definitely keep an eye on the stock to find my dream rug one day soon and order it!
customer Barb Page
GBAbsolutely beautiful hides! Absolutely beautiful hides! They are supple and not stiff like a couple of hides that I purchased from other merchants. They are exactly as pictured on the website. I will be purchasing more in the future. Definitely worth the wait for the delivery from Columbia.
Sheila Campbell
GBShipping was quick and appreciated Shipping was quick and appreciated! I did send an email asking a question about he product I wanted to purchase and never heard back. I took a chance on it and was happy that it worked out.