Aurore Sauvet
FRBuying a rug from them is like having a shedding cow in your living room I waited over a year before making this comment so that my anger would lessen. I bought my rug at the end of October 2022 following a recommendation from a friend. I wanted a lightgrey color and the customer service was great, very responsive to my requests until the rug was sent. After a month, black spots appeared and I contacted them with supporting photos because I was very surprised. No one responded to me until I opened a dispute through Paypal. And there, an ocean of bad faith (it's because you sit on the carpet...), an offer of $50 compensation for a $500 carpet, a clear refusal to exchange my carpet for the model similar to that of my friend (long hair) because the transport was too expensive. In short, poor quality, no after-sales service and hairs all over the house. Too bad we can no longer post photos to show you the carnage...
Eyan
GBAccurate and speedy! Really pleased with the ability to purchase the exact cowhide that was photographed. Shipping was fast!
Cat O.
GBThe hide was the exact one pictured on… The hide was the exact one pictured on the website! It arrived in a super-compact box earlier than expected. The fold lines vanished within 24 hours. It's beautiful and adds the finishing touch to our Montana-modern home!
Sonna Hodges
GBThis process couldn’t have gone better! This process couldn’t have gone better! Picked the hide from the photo, was exactly as pictured and super clean and well processed. It actually arrived three days before scheduled which worked out great as I could give it to my husband as an anniversary present the next day. Would highly recommend!
customer Barb Page
GBAbsolutely beautiful hides! Absolutely beautiful hides! They are supple and not stiff like a couple of hides that I purchased from other merchants. They are exactly as pictured on the website. I will be purchasing more in the future. Definitely worth the wait for the delivery from Columbia.