Aurore Sauvet
FRBuying a rug from them is like having a shedding cow in your living room I waited over a year before making this comment so that my anger would lessen. I bought my rug at the end of October 2022 following a recommendation from a friend. I wanted a lightgrey color and the customer service was great, very responsive to my requests until the rug was sent. After a month, black spots appeared and I contacted them with supporting photos because I was very surprised. No one responded to me until I opened a dispute through Paypal. And there, an ocean of bad faith (it's because you sit on the carpet...), an offer of $50 compensation for a $500 carpet, a clear refusal to exchange my carpet for the model similar to that of my friend (long hair) because the transport was too expensive. In short, poor quality, no after-sales service and hairs all over the house. Too bad we can no longer post photos to show you the carnage...
Sheila Campbell
GBShipping was quick and appreciated Shipping was quick and appreciated! I did send an email asking a question about he product I wanted to purchase and never heard back. I took a chance on it and was happy that it worked out.
Maureen
GBExceeds Expectations Fantastic! Our new cowhide pillows exceed our expectations in every way! They are gorgeous and well-made! We looked everywhere for the Eurosize and found this company on Etsy. The Delivery was quick through DHL!
Jasmine
GBIt’s a lovely pelt, more scars than expected It’s a lovely pelt. It did advise on the website that being a natural item, you may find little marks, scars or branding on the rug. Mine has at least 5 scars, one being 15cm long. Poor cow. A bit more scarring than I had expected. Perhaps the cost reflects the scarring/blemishes… It did smell of “cow” for the first 4 days but this faded after that. I purchased from the menu that lets you choose the exact one. It would have helped to see the “scarred” areas or at least the largest obvious one, as a detailed screenshot. It arrived very quickly, in fact a day earlier, by DHL who kept me dutifully informed.
Tayo Ajibade
GBCustom cowhide cushion covers Great customer service right from the start. They provided two beautiful cowhide cushion covers exactly how we had requested and the quality of the workmanship is brilliant. Delivery to us in the UK was quick and we will most definitely order from this company again in the future. Thoroughly recommend