Rita
GBThe entire experience was excellent The entire experience was excellent! The goat hide arrived here quickly - wrapped very well. It is a quality piece, is just as described/pictured, and looks so beautiful. Very satisfied!
Aurore Sauvet
FRBuying a rug from them is like having a shedding cow in your living room I waited over a year before making this comment so that my anger would lessen. I bought my rug at the end of October 2022 following a recommendation from a friend. I wanted a lightgrey color and the customer service was great, very responsive to my requests until the rug was sent. After a month, black spots appeared and I contacted them with supporting photos because I was very surprised. No one responded to me until I opened a dispute through Paypal. And there, an ocean of bad faith (it's because you sit on the carpet...), an offer of $50 compensation for a $500 carpet, a clear refusal to exchange my carpet for the model similar to that of my friend (long hair) because the transport was too expensive. In short, poor quality, no after-sales service and hairs all over the house. Too bad we can no longer post photos to show you the carnage...
Cat O.
GBThe hide was the exact one pictured on… The hide was the exact one pictured on the website! It arrived in a super-compact box earlier than expected. The fold lines vanished within 24 hours. It's beautiful and adds the finishing touch to our Montana-modern home!
Jasmine
GBIt’s a lovely pelt, more scars than expected It’s a lovely pelt. It did advise on the website that being a natural item, you may find little marks, scars or branding on the rug. Mine has at least 5 scars, one being 15cm long. Poor cow. A bit more scarring than I had expected. Perhaps the cost reflects the scarring/blemishes… It did smell of “cow” for the first 4 days but this faded after that. I purchased from the menu that lets you choose the exact one. It would have helped to see the “scarred” areas or at least the largest obvious one, as a detailed screenshot. It arrived very quickly, in fact a day earlier, by DHL who kept me dutifully informed.
Sonna Hodges
GBThis process couldn’t have gone better! This process couldn’t have gone better! Picked the hide from the photo, was exactly as pictured and super clean and well processed. It actually arrived three days before scheduled which worked out great as I could give it to my husband as an anniversary present the next day. Would highly recommend!