Nancy
GBThe sconces I ordered are beautiful The sconces I ordered are beautiful. I called to find out about returns and the sales assistant was very helpful. My package arrived in a timely manner. I did not receive a shipment notification. And I had no idea when the sconces would arrive
Savvy Shopper
GBThe customer service rep I had by the name of "Tim" was AWESOME! The customer service rep I had, Tim, was superior in communication, time, and follow-up. He was very helpful even when he had to "pass" my challenge onto a different rep because of the company being "sold" to someone different since I had my original order processed. I was serviced well by the new rep as well. My only concern is my challenge was replacing a glass globe and I was able to do so but was also told there were only 3 left and they were NOT going to be replaced. So, I guess, if I were to accidentally break more than the 3 I ordered, I'm out of luck.
Joan Stone
GBthe product looks good but the shipping… the product looks good but the shipping was delayed from the original purchase. I have ordered another fixture but have received a delay response after a few days of placing it. I can't tell if this is always the case or I have ordered the 2 things that don't say back order but they are.
customer
GBproduct i ordered product i ordered - not available..i had to followup 2 to get status - I cancelled order...reason given was supply chain issues. not happy as I finally found hanging lights I liked.
Customer
GBMy purchase went smoothly My purchase went smoothly. Product rec'd in perfect shape. Prompt delivery.