Website did not reflect inventory well Multiple orders placed ended up being out of stock so we had to choose other options several times. Delayed response time to emails.

Quality product and great customer service We received our order within 5 days of the purchase date. The curtains were good quality and looked just as pictured on the website. We returned them because they did not go with our decor the way we had hoped. Customer service was very prompt and gracious when dealing with our questions and the whole return process went very smoothly so far. We are anticipating receiving a prompt refund as well. Based on our experience I would highly recommend Deconovo.

Order number DEUS278926095 Fastest delivery I’ve ever had!! 👍👍 However your customer service needs improvement X10.👎👎 I have emailed 4 times and called 2 times asking for someone to send me a return label so I can return merchandise. This has been going on for 4 days. How long can it possibly take to fill in the blanks and email it to me so I can print it and take to whoever and get this matter settled. Received a phone call today from DecoNovo and also received the return label!! Will be returning merchandise tomorrow.

Deconovo Black Out Curtains are the absolute best Deconovo Black Out Curtains are fabulous !!! We live in Texas & the heat here is intense & these curtains are helping us keep our home cool while all the air conditioners struggle to keep up with heat indexes as high as 120 degrees !!! This is the second year we have used these curtains & we ordered more this year so that every window in our home is covered!!!! Thanks Deconovo for making these fabulous curtains !!!

The curtains are absolutely gorgeous!! The curtains are absolutely gorgeous!!! Substantial but not bulky, softer than I could have imagined and just plain beautiful!!!!! I would say “exactly as advertised “ but the aren’t—-they’re a thousand times better! I’m buying all the curtains for my new house from you!!!!!