GABRIELLA
ITVery good service of client assistance Very good service of client assistance, Summer answered to me and was present ti help me solving the problem
Lily G
GBGreat clothes, could use better customer service. The clothing I received is wonderful. I had it custom sized, and it fits perfectly. Well made, lovely fabric. Very happy with the product. Their customer service folk could use some more training on communicating politely with customers. The interactions I had were not timely, and rather rudely worded. Given the price of the clothing, it makes me hesitate to order again. However I am very happy with what I do own now.
Jane Porteous
GBVery helpful I contacted Lilysilk re a discount code which wouldn’t work. I had a reply very quickly from Connie who sorted it out. I am delighted,
Kathryn Little
GBDisappointed so far ... My first order with Lilysilk and not impressed so far. The website is difficult to use and discounts advertised don't apply at checkout. I've tried contacting Lilysilk through the webchat to ask when my order is due and receive no response. When I click on Contact Us on your webpage it throws up a 404 error and redirects me back to the home page - the US one even though I'm in the UK. I've receive plenty of advertising emails but none updating me when my order is due. Order number 4000456776
Nadia
GBI was impressed with the packaging I was impressed with the packaging. I knew the produst had good reviews so want worried about that but I was afraid the packaging would make the product itself look cheap but it elevated the quality look. Will definitely be ordering again