Unique gift delivered timely Great job! The gift looks wonderful. It was delivered right on time. Any questions sent to customer service were answered promptly.

Back in December 2023 Back in December 2023, I purchased a hoodie that was personalized from a photo. The embroidery came out incorrect. This is now my 3rd review that I've posted here about this. The first 2 posts I did, Lime & Lou was quick to respond and say they would make it right. This has yet to happen. I am completely disappointed with Lime & Lou. It's clear to me now that their quick responses to my legitimate complaint each time was merely a PR move. Please don't ever purchase anything from Lime & Lou. They could care less about their customers. AND AGAIN....Lime and Lou responds to me and letting me know they're looking into my issue. My issue is over 3 months old. They have NO PLAN TO MAKE THIS RIGHT! Such a terrible way to treat a customer! I will continue to post a deplorable review of Lime and Lou, daily if necessary, until my issue is resolved. Lime & Lou contacted me....promising me a confirmation of shipment (3.5 months after my original complaint email to resolve my issue)...I have yet to receive this. They also sent me a link to track my new shipment, once it releases...this link does not work. I think Lime & Lou uses Chat GPT to answer customer posts....with zero intention of following through and making customers' issues correct. SO WRONG!

I was out of hope, until I found Lime&Lou With weeks left until my wedding, I had a company rip me off. They took my money, stopped responding, and I was absolutely heart broken. I had the idea to have our outlined picture on a hoodie for a send off, and it wasn’t looking like it was going to happen. In a time of humble desperation, I put in an order with Lime&Lou. I sent an email and crossed my fingers. No, they were not the previous company. No, the wedding was not going to work with the original shipping date. No, I didn’t have much hope left. However, I got an email back. Yes, they were polite and quick to respond. Yes, they expedited the order just for me. Yes, I got a beautiful products that is exactly what I had wanted. Maria and the rest of The Lime Team helped to make our send off special. I could not love this company more. With amazing people, service, and of course product, you can’t go wrong with The Lime Team!

The Perfect Gift I was looking for something special to gift my husband for our 25th wedding anniversary. When I came across the special song frame I knew right away that that was the perfect gift. And indeed it was! My husband was speechless and I was in tears. Thank you Lime and Lou for capturing our wedding day in such a beautiful way.

Very unique gift … I had no idea what to give for a 50th birthday but then I was on instagram and Lime and Lou came up:) I immediately was drawn to what I was seeing so I decided to order a large canvas and uploaded a picture (which was so simple) It came back pretty quickly and turned out better than I could imagine ! Soo beautiful! So happy and will definitely be buying another one for another family member. Gorgeous work!